Commercial Accounts Specialist: Renewals & Relationships

2117GB00 A-Plan Holdings (Unlimited); Thatcham; Hybrid; GBP 26,000 - 38,000; Full time

Benefits offered by this job

22 days holiday

Life Assurance 4x salary

Income protection

Contributory pension 4%/5%

Healthcare Cashplan

Gym discounts

Salary sacrifice options

Discounted insurance policies

Retail discounts

Job summary

Howden is seeking a Commercial Account Handler to join the Howden Consumer & Local Commercial team in the UK. You will build rapport with clients from sole traders to large organisations, working closely with the Branch Manager to achieve objectives.

You will review client documentation, ensure accuracy for quotes, and support renewal retention while meeting FCA requirements. Hybrid working and development opportunities are available.

Qualifications

• Strong attention to detail when reviewing client documentation.
• Ability to build and maintain relationships with internal and external stakeholders.
• Support Commercial Account Executives to improve renewal retention and FCA compliance.
• Willing to learn; role offers progression toward professional qualifications.
• Proficient data processing on relevant systems to support client service.

Responsibilities

• Build rapport with new and existing clients across varied sizes.
• Assist Branch Manager and Commercial Account Executives to meet objectives.
• Support renewal retention and customer expectations while complying with FCA.
• Process client data quickly and accurately on relevant systems.

Skills

Attention to detail

Relationship building

Renewal retention

Willing to learn

Career progression

Data processing

Job description

Howden is seeking a Commercial Account Handler to join the Howden Consumer & Local Commercial team in the UK. You will build rapport with clients from sole traders to large organisations, working closely with the Branch Manager to achieve objectives.

You will review client documentation, ensure accuracy for quotes, and support renewal retention while meeting FCA requirements. Hybrid working and development opportunities are available.