Commercial Account Handler

The People Pod; Greater Manchester; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading independent insurance brokerage is seeking an experienced Commercial Account Handler to manage an existing portfolio and develop new clients. The role involves providing tailored insurance solutions and outstanding customer service. Ideal candidates have at least 3 years of industry experience and are confident working with commercial insurance products.

Qualifications

• Minimum 3 years experience in insurance as a handler, broker, or manager.
• Experience working with SME and Mid-Market clients.
• In depth knowledge of multiple commercial insurance products.

Responsibilities

• Maintain existing portfolio while developing new client relationships.
• Provide customer support and tailored insurance solutions.
• Liaise with underwriters for suitable insurance products.

Skills

Customer service

Relationship-building

Attention to detail

Organisational skills

Education

CII qualification

Tools

Acturis

Job description

The Company

A well-established independent insurance brokerage is seeking an experienced Commercial Account Handler to join their team in Bury and step into a readymade portfolio of clients. Known for their professional and impartial advisory based approach, they cater to SME, Mid-Market and Corporate Clients across a wide range of industry sectors, providing cross-class tailored insurance solutions.

Having already grown through acquisition, the company have large growth plans with further acquisitions in the pipeline, the Commercial Account Handler will take over an existing portfolio of clients from day one.

The Role

As a Commercial Account Handler, you will be maintaining an existing portfolio of clients as well as developing new clients and your responsibilities will include:

• Working with a portfolio of new and existing clients, in close collaboration with the team of Senior Brokers and Directors, to provide tailored insurance solutions.
• Providing comprehensive customer support and advice to meet the insurance needs of your clients.
• Develop a strong understanding of the clients business and requirements, and their risks.
• Dealing with the processing and administration of new contracts, renewals and MTA's.
• Liaising and negotiating with underwriters to identify the most suitable insurance products for your clients.
• Working closely with Senior Brokers, Account Executives and Directors to develop a strong knowledge of a commercial insurance products, and ensuring all recommendations are aligned to the client's needs.
• Handling day-to-day queries and enquiries from both clients and insurers.
• Providing outstanding customer service, developing lasting relationships.

About You

• A minimum of 3 years experience in the insurance industry as either a Commercial Account Handler, Commercial Broker, or Commercial Account Manager - essential!
• Experience and confidence of working with SME and Mid-Market clients.
• In depth knowledge of multiple commercial insurance products and services across all lines.
• Working knowledge of Acturis
• Excellent customer service and relationship-building skills both in person and over the phone
• CII qualification or working towards would be advantageous
• Excellent attention to detail and organisational skills

If you're a Commercial Insurance professional looking for a role that will provide you with autonomy, accountability, stability and long-term opportunities this is the job for you!