Combat Stress – Head of Services – Scotland & Northern Ireland

Confederation of Service Charities; Northern Ireland; Hybrid; GBP 65,000 - 76,000; Full time

Job summary

A leading mental health charity in the UK is seeking a Head of Services to lead and promote initiatives across Scotland and Northern Ireland. You will be responsible for effective management and delivery of services, enhancing mental health support for veterans. Candidates must have strong leadership experience and current healthcare registration. The role offers a competitive salary, generous leave, and a supportive work environment.

Benefits

30 days annual leave plus bank holidays

Competitive pension scheme

Employee Assistance Programme

Qualifications

• Significant management practice experience.
• Experience with recruitment and retention.
• Experience with quality improvement.

Responsibilities

• Provide strategic and operational leadership.
• Ensure compliance with regulatory body requirements.
• Cultivate continuous improvement culture.
• Support collaborative service delivery.

Skills

Leadership

Budget management

Performance improvement

Staff supervision

Collaboration

Education

Current healthcare professional registration (NMC, HCPC, SWE, GMC)

Job description

Combat Stress – Head of Services – Scotland & Northern Ireland

Hybrid with regular travel across Scotland, Northern Ireland and occasionally beyond.

Status: Permanent

Salary: Band 8b, £65,241 – £75,441, per annum, dependent on experience, plus 5% Scotland Fringe Allowance (if based in Scotland)

Hours: Full-time, 37.5 hours per week, Monday – Friday, 09:00 – 16:30, hybrid, 2 days in office, 3 days at home.

About Us:

Combat Stress is the UK’s leading mental health charity for veterans. For over a century we’ve been helping former service personnel deal with issues like post-traumatic stress disorder (PTSD), anxiety and depression. Today we provide specialist treatment and support for veterans from every service and conflict, focusing on those with complex mental health issues related to their military service. We provide a range of community, outpatient and residential mental health services to veterans with complex mental health problems. We provide services in-person, and via phone and online.

About the role:

To provide the highest quality strategic and operational leadership of Combat Stress in Scotland and Northern Ireland. The post holder will be the senior manager responsible for representing and promoting Combat Stress across both regions, building positive and productive relationships with statutory and third sector colleagues.

The Head of Services will be an experienced and forward-thinking registered health or social care professional providing inclusive, compassionate and inspirational leadership.

The role will be accountable for:

• Supporting strategic alignment with all national initiatives.
• Meeting and ideally exceeding requirements of each Regulatory Body.
• Ensuring the highest quality performance in all areas of service activity.
• Nurturing a culture of continuous improvement, active learning and development.
• Informing and improving collaborative service design and delivery.
• Ensuring high levels of co-production.

The successful candidate will hold a current healthcare professional registration with the NMC, HCPC, SWE or GMC. You will be expected to have significant and recent experience of the core elements of management practice, including:

• budget management.
• recruitment and retention.
• performance and quality improvement.
• line management and supervision of staff.

This role is subject to a PVG/Access NI check.

As a healthcare environment, and for the health and wellbeing of our staff, veterans and visitors, we encourage everyone at Combat Stress, especially professionals that are veteran-facing, to take up the offer to be fully vaccinated against Covid-19.

What we offer:

You will work within a reputable charity that is constantly evolving to meet the needs of our veterans, that has a fantastic cause and a committed follower base.

• 30 days annual leave plus bank holidays and an additional increase to 33 days annual leave upon 10 years continuous service, plus bank holidays.
• Competitive stakeholder pension scheme – contributions matched up to 11% of salary.
• Access to the Employee Assistance Programme.

Please note, you MUST have the right to work in the UK to apply for our vacancies and work at Combat Stress.

We are an equal opportunities employer and welcome applications from all suitably qualified persons. We are committed to equality and diversity and our policies and procedures reflect this.