Collections Advisor - 12 month FTC

Michael Page (UK); Southampton; On-site; GBP 80,000 - 100,000; Full time

Job summary

A reputable recruitment firm in Southampton is seeking a Collections Advisor to manage client accounts and ensure timely payments. Ideal candidates will have experience in accounting or finance, strong communication skills, and a problem-solving mindset. This role offers a competitive salary and the potential for growth within the organization in a supportive environment.

Benefits

Competitive salary

Fixed-term contract opportunity

Comprehensive benefits package

Qualifications

• Ideally previous experience in accounting, finance, or a related field.
• Strong communication and negotiation skills to manage client relationships effectively.
• Excellent attention to detail and the ability to handle data accurately.
• Proficiency with accounting and finance software tools.
• A problem-solving mindset with the ability to resolve payment issues efficiently.

Responsibilities

• Manage and maintain client accounts to ensure timely payments and minimise outstanding balances.
• Communicate effectively with clients to resolve payment queries and disputes.
• Monitor accounts and identify overdue payments, taking appropriate actions to recover debts.
• Collaborate with internal teams to ensure accurate account information and financial records.
• Prepare and provide regular reports on account statuses and collection activities.
• Support the implementation of best practices and strategies to enhance the collections process.
• Maintain compliance with company policies and regulatory requirements.
• Provide exceptional customer service while managing sensitive financial matters professionally.

Skills

Strong communication and negotiation skills

Attention to detail

Problem-solving mindset

Education

Experience in accounting, finance, or related field

Tools

Accounting and finance software tools

Job description

• The chance to work for a reputable business in central Southampton.
• Longer term opportunity for the right candidate.

About Our Client

This opportunity is with a well-established organisation. As a medium-sized company, they are focused on delivering high-quality accounting and finance solutions to their clients.

Job Description

• Manage and maintain client accounts to ensure timely payments and minimise outstanding balances.
• Communicate effectively with clients to resolve payment queries and disputes.
• Monitor accounts and identify overdue payments, taking appropriate actions to recover debts.
• Collaborate with internal teams to ensure accurate account information and financial records.
• Prepare and provide regular reports on account statuses and collection activities.
• Support the implementation of best practices and strategies to enhance the collections process.
• Maintain compliance with company policies and regulatory requirements.
• Provide exceptional customer service while managing sensitive financial matters professionally.

The Successful Applicant

A successful Collections Advisor should have:

• Ideally previous experience in accounting, finance, or a related field.
• Strong communication and negotiation skills to manage client relationships effectively.
• Excellent attention to detail and the ability to handle data accurately.
• Proficiency with accounting and finance software tools.
• A problem-solving mindset with the ability to resolve payment issues efficiently.

What's on Offer

• Competitive salary
• Fixed-term contract opportunity with potential for growth.
• Opportunity to work within a well-established organisation in Southampton.
• Supportive and collaborative work environment.
• Comprehensive benefits package.