Collections Account Manager (FTC)

TN United Kingdom; Richmond; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Collections Account Manager to enhance their debt collection efforts. This role focuses on managing arrears effectively, building strong relationships with clients, and ensuring compliance with internal policies. You'll enjoy a supportive work environment and have the opportunity to contribute to a dynamic team. If you have a proactive approach and excel in communication and organization, this position offers a chance to make a significant impact while enjoying competitive benefits.

Benefits

Great work environment

Fantastic benefits

Qualifications

• Minimum 2 years experience in debt collection or credit control.
• Strong knowledge of arrears management and compliance.

Responsibilities

• Manage and reduce arrears under 60 days through proactive collection activity.
• Build and maintain effective relationships with clients for prompt payment.

Skills

Debt Collection

Credit Control

Excel Proficiency

Organizational Skills

Communication Skills

Job description

Social network you want to login/join with:

Collections Account Manager (FTC), Richmond

Client:

Page Personnel

Location:

Richmond upon Thames

Job Category:

-

EU work permit required:

Yes

Job Reference:

c8b7d2f8371c

Job Views:

1

Posted:

07.05.2025

Expiry Date:

21.06.2025

Job Description:

• Great work environment
• Hybris working

About Our Client

My client is based in Richmond upon Thames, offers a great work culture and fantastic benefits. Their offices are located close to Richmond train station.

Job Description

The key responsibilities for the role of Collections Account Manager (FTC) include:

• Manage and reduce arrears under 60 days through proactive collection activity
• Accurately allocate incoming payments in coordination with the accounts team
• Build and maintain effective relationships with internal teams and external clients to ensure prompt payment
• Administer late payment interest charges where applicable
• Ensure compliance with internal policies, Consumer Credit Legislation, and the Data Protection Act
• Support with general administrative tasks and ad hoc duties as needed

The Successful Applicant

The successful candidate for the role of Collections Account Manager (FTC) will have:

• Minimum 2 years experience in debt collection or credit control, with strong knowledge of arrears management.
• Excellent organisational and communication skills, with the ability to work both independently and as part of a team.
• Strong Excel proficiency and ability to resolve technical allocation and reconciliation issues.
• Proactive approach to building relationships and driving timely payment resolutions.

What's on Offer

The role of Collections Account Manager (FTC) offers a competitive salary, plus :