Collection and Delivery Driver 3.5 Tonne

DPD Group UK; Southampton; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading logistics company in Southampton is seeking a dedicated Collection and Delivery Driver. In this role, you will be responsible for collecting and delivering parcels while ensuring exceptional customer service. Ideal candidates should have a full UK driving licence with at least 12 months driving experience. The position offers several benefits including onsite parking and health services, emphasizing the importance of employee welfare.

Benefits

Free onsite car parking

Health and wellbeing services

Discounted shopping benefits

Qualifications

• Full UK driving licence with 12 months regular driving experience.
• Strong commitment to customer service and attention to detail.
• Ability to lift and carry parcels weighing up to 30kg.

Responsibilities

• Serve customers by collecting and delivering parcels.
• Manage delivery routes effectively to ensure timely service.
• Maintain a clean and organized van.

Skills

Customer Service

Communication skills

Driving

Job description

As a Collection and Delivery Driver for DPD youll be the face of our company and play a crucial role in ensuring customer satisfaction. Your responsibilities will include :

• Serving as the first point of contact for our customers providing exceptional service when collecting or delivering parcels
• Starting your shift at the depot where youll be responsible for efficiently loading parcels onto your 3.5 tonne van
• Following a daily delivery schedule and managing your route effectively to ensure timely collections and deliveries
• Safely operating and maintaining the 3.5 tonne van adhering to all traffic laws and company policies
• Accurately scanning and recording parcel information using handheld devices
• Collecting signatures and other necessary proof of delivery from customers
• Promptly reporting any delivery issues vehicle problems or customer concerns to your supervisor
• Maintaining a clean and organised van conducting daily vehicle checks and reporting any maintenance needs
• Adapting to changing weather conditions and adjusting your delivery approach accordingly
• Collaborating with depot staff and other drivers to ensure smooth operations and efficient parcel sorting
• Wearing the provided uniform and personal protective equipment (PPE) at all times while on duty
• Demonstrating the core DPD DNA Values of : Honesty Respect Passion Flexibility Caring and Accountability

This role requires a strong commitment to customer service attention to detail and the ability to work independently in a fast-paced environment. Your dedication to timely and accurate deliveries will be crucial in maintaining DPDs reputation for excellence in the logistics industry.

Qualifications :

What were looking for :

To be considered for the role you must have :

Held a full UK driving licence and had regular driving experience for 12 months or more

We are also looking for you to demonstrate that you :

• Recognise the value of providing great customer service
• Can work to deadlines are flexible and always go above and beyond
• Are friendly approachable positive resourceful and professional
• Are able to multi-task and problem solve
• Have the ability to lift load and carry parcels weighing up to 30kg
• Possess excellent time management and organisational skills
• Have a good level of physical fitness to meet the demands of the role
• Can work independently and as part of a team
• Have basic computer skills and the ability to use handheld devices
• Are comfortable working in various weather conditionsHave a good knowledge of local roads and geography

Additional Information :

About our benefits :

We recognise that our people are at the heart of our business without them we wouldnt be able to deliver our award-winning service to millions of customers across the country each day. Its important to us that we demonstrate our recognition of you in providing you with more than just a salary. These include;

• Free onsite car parking for all employees
• Unum - essential health and wellbeing services for you and eligible family members
• Health Kiosks visiting every location
• Vitality at Work
• Discounted shopping from 100s of retailers including up to 5% off supermarket shopping

If you identify with our aims and values and can help us deliver our customers promises then this is the job for you! Apply today.

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Remote Work : No

Employment Type : Contract

Key Skills

• Restaurant Experience
• Talent Management
• Customer Service
• Communication skills
• Basic Math
• Box Truck Experience
• Commercial Driving
• Delivery Driver Experience
• Driving
• Heavy Lifting
• Cash Handling
• Writing Skills

Experience : years

Vacancy : 1