Coastal Assistant Manager — Lead a Seaside Pub Team

St Austell Brewery; Falmouth; On-site; GBP 42,000 - 54,000; Full time

Benefits offered by this job

Food & drink discount

Overnight stays discount

Tips

Bonus scheme

Retail discounts

Cycle to work

Meal on shift

Flexible working

Volunteer time off

Job summary

St Austell Brewery’s Chain Locker in Falmouth is seeking a capable General Manager to lead front and back of house, inspiring a team and stepping in when the GM is away.

You will ensure outstanding guest experiences, maintain high service standards, oversee food production with the Kitchen Team, manage admin and cash handling, and uphold health and safety regulations while developing your team toward future leadership.

Qualifications

• Taking the helm when the General Manager is away, you motivate team members to deliver their best.
• Creating a warm welcome to guests comes naturally, ensuring memorable first impressions.

Responsibilities

• Lead and motivate the team to deliver top service when the GM is away.
• Create a warm welcome for guests and ensure memorable first impressions.
• Monitor customer feedback to maintain high standards and improvements.
• Support Front of House and Back of House during peak times.
• Oversee consistent production of a quality food offering and coordinate with Kitchen Team.
• Manage admin and cash handling, ensuring smooth operations.
• Uphold health and safety regulations and drive staff development.

Skills

Team leadership

Guest service

Operations management

Health & safety

Cash handling

Staff development

Food quality

Job description

St Austell Brewery’s Chain Locker in Falmouth is seeking a capable General Manager to lead front and back of house, inspiring a team and stepping in when the GM is away.

You will ensure outstanding guest experiences, maintain high service standards, oversee food production with the Kitchen Team, manage admin and cash handling, and uphold health and safety regulations while developing your team toward future leadership.