Assistant Manager — Coastal Pub, Lead Team & Service

Chain Locker, Falmouth; Falmouth; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Food discount

Overnight stay discount

Tips

Bonus scheme

Retail discounts

Cycle to work scheme

Learning and development opportunities

Career progression

Meal provided for shifts over 6 hours

Job summary

The Chain Locker, a historic inn on Falmouth's quayside, is seeking a hands-on Assistant Manager to lead a passionate team while supporting the General Manager. You will create a warm welcome for guests, monitor service quality, and drive improvements across Front and Back of House during peak times.

You will rely on your experience in a similar role, oversee cash and admin, and ensure health and safety standards are rigorously followed. This is a great step towards General Manager aspirations.

Qualifications

• Motivation and leadership experience in hospitality
• Guest-focused mindset and warm welcome
• Strong attention to detail and service standards
• Experience supporting a General Manager or senior leader
• Knowledge of health and safety regulations

Responsibilities

• Motivate and manage front-of-house and back-of-house teams during shifts
• Ensure guest experiences are consistently excellent
• Oversee service standards and daily operations in absence of the General Manager
• Support kitchen team and ensure quality food delivery
• Manage admin and cash handling tasks when GM is away
• Promote staff development and training
• Uphold health and safety compliance and procedures

Job description

The Chain Locker, a historic inn on Falmouth's quayside, is seeking a hands-on Assistant Manager to lead a passionate team while supporting the General Manager. You will create a warm welcome for guests, monitor service quality, and drive improvements across Front and Back of House during peak times.

You will rely on your experience in a similar role, oversee cash and admin, and ensure health and safety standards are rigorously followed. This is a great step towards General Manager aspirations.