CNC Field Service Engineer

Mane Contract Services; Ringway; Hybrid; GBP 38,000 - 40,000; Full time

Job summary

A leading engineering firm is seeking an Electrically Biased CNC Field Service Engineer to join their growing UK field service team. The role involves maintaining and troubleshooting CNC machines across the Manchester area, offering door-to-door pay and overtime opportunities. The ideal candidate should possess strong electrical and mechanical skills, along with excellent customer service abilities. Benefits include a company vehicle, healthcare, and a structured pension plan.

Benefits

Company Vehicle

Private Healthcare

Pension Scheme

Bonus Scheme

25 Days Annual Leave

Training Opportunities

Qualifications

• Proven experience as a Field Service Engineer or Service Technician.
• Strong electrical bias – ideally with fault-finding experience on industrial equipment.
• Excellent customer service and communication skills.

Responsibilities

• Carry out planned preventative maintenance (PPM) on CNC machine tools.
• Perform diagnostic work on mechanical and electrical systems.
• Provide high-quality technical support to customers.

Skills

Electrical bias

Troubleshooting

Customer service

Independence

Education

Formal qualifications in Electrical, Mechanical, or Mechatronic Engineering

Tools

CNC machine tools

PLC interfaces

Job description

Our client is seeking an Electrically Biased CNC Field Service Engineer to join their growing UK field service team. This is a customer-facing, field-based role supporting clients across the Manchester and surrounding North West region.

The ideal candidate will have strong electrical and mechanical skills, experience working on CNC machine tools or comparable industrial equipment, and the ability to work independently with professionalism and attention to detail.

This position offers door-to-door pay, extensive overtime opportunities, ongoing training, and long-term progression within a respected engineering organisation.

Key Responsibilities

Service & Maintenance

• Carry out planned preventative maintenance (PPM) and servicing of CNC machine tools.
• Perform diagnostic work on electrical, mechanical, hydraulic, and pneumatic systems.
• Execute machine tool repairs on-site, ensuring minimal downtime for customers.
• Conduct full machine installations, commissioning, and removals.

Technical Support

• Troubleshoot issues using schematics, technical manuals, electrical diagrams, fault-finding equipment, PLC interfaces, and diagnostic tools.
• Provide high-quality technical support to customers, both remotely and on-site.
• Prepare accurate service reports, job sheets, and parts usage documentation.

Customer Engagement

• Represent the company professionally on customer sites at all times.
• Communicate clearly with clients regarding work completed, repair findings, and future recommendations.
• Maintain strong working relationships with end users, supervisors, and site managers.

Compliance & Safety

• Work safely according to company and client procedures.
• Ensure correct use of tools, PPE, and testing equipment.
• Promote the company, its suppliers, and its manufacturers at all times.

Skills & Experience Required

Essential

• Proven experience as a Field Service Engineer or Service Technician.
• Strong electrical bias – ideally with fault-finding experience on industrial equipment.
• Background in servicing CNC machines, machine tools, precision engineering machinery, or similar technical equipment.
• Strong troubleshooting skills across electrical, mechanical, and hydraulic systems.
• Ability to interpret schematics, wiring diagrams, manuals, and OEM documentation.
• Excellent customer service and communication skills.
• Comfortable working independently and travelling regularly to customer sites.
• Full UK driving licence.

Desirable

• Experience working with CNC machine brands such as Correa, CMZ, GER, Meco, Geminis, or Honor Seiki.
• Knowledge of PLCs, servo motors, drives, controllers, and industrial automation systems.
• Experience with machine installations, relocations, and commissioning.
• Formal qualifications in Electrical, Mechanical, or Mechatronic Engineering.

Hours, Pay & Overtime

Location: Manchester & Surrounding Areas (1.5-hour radius)

Employment Type: Full-Time, Permanent, 38 hours per week

Salary: £38,000 - £40,000 + overtime + benefits

Monday - Thursday: 08:00-17:00 | Friday: 08:00-12:00 | (30 min unpaid lunch)

Door-to-door payment for all travel

Overtime: Mon-Fri outside normal hours: 1.33x | Saturday: 1.5x | Sunday: 2x

Benefits:

• Company Vehicle: Ford Transit Van (personal use optional – P11D applies)
• Private Healthcare: Free after 6 months (option to add family members)
• Pension: 5% employee / 8% employer
• Bonus Scheme: Company performance related
• Holidays: 25 days annual leave + bank holidays
• Tools & Equipment: Company laptop and mobile phone
• Expenses: Covered against bona fide receipts; hotel/fuel cards provided
• Training: Comprehensive in-house and manufacturer training

Attributes We Look For

• Professional, reliable, and customer-focused
• Strong safety awareness
• Excellent technical aptitude
• Willingness to travel and work flexible hours when required
• Ability to work unsupervised and manage own workload