Club Operations & Member Experience Associate

David Lloyd Leisure Ltd; Coulsdon; On-site; GBP 16,000 - 22,000; Full time

Benefits offered by this job

Free Club Membership for you and your家

Discount on food and drinks.

Discounts on Swimming, Tennis Lessons,

Opportunities for Career Advancement

Wagestream App : Get paid on demand !

Access to our Benefits Suite .

Job summary

David Lloyd Leisure Ltd in Purley is seeking an Operations Assistant to ensure members feel safe and have an excellent experience every day, seven days a week. You will support departments across the club with tasks such as cleaning, opening and closing duties, greeting members, and assisting teams wherever needed.

This role emphasizes teamwork, clear communication, and delivering outstanding service in a fast-paced club setting.

Qualifications

• Passion for customer service and member experience.
• Team player with strong communication and collaboration skills.
• Ability to work in a fast-paced environment.
• Emergency Response Qualification is desirable, not essential.

Responsibilities

• Support club departments with cleaning, opening and closing tasks.
• Greet members and assist across teams as needed.
• Contribute to a safe, welcoming and efficient club environment.

Skills

Customer service

Teamwork

Communication

Fast-paced environment

Emergency Response qualification

Job description

David Lloyd Leisure Ltd in Purley is seeking an Operations Assistant to ensure members feel safe and have an excellent experience every day, seven days a week. You will support departments across the club with tasks such as cleaning, opening and closing duties, greeting members, and assisting teams wherever needed.

This role emphasizes teamwork, clear communication, and delivering outstanding service in a fast-paced club setting.