Club Operations Leader — Elevate Guest Experience

David Lloyd Leisure Ltd.; Oxford; Hybride; GBP 40 000 - 58 000; Plein temps

Avantages offerts par ce poste

Free Club Membership

Food & drinks discount

Swimming & Tennis discounts

Career advancement

Wagestream on-demand pay

Benefits suite access

Résumé du poste

David Lloyd Leisure Ltd. in Oxford is seeking an Assistant General Manager to lead and operate a premium DL Club, delivering an exceptional member experience seven days a week.

You will work with the General Manager to implement strategies, drive club targets, ensure health & safety and regulatory compliance, and foster a welcoming, high-performance team culture where employees can thrive.

Qualifications

• Has experience managing a large operational service delivery facility such as a restaurant, attraction, retail unit, sporting or leisure facility.
• Experience leading multiple functions with variable challenges and goals, across departments.
• Experience of financial planning and management.
• Passionate about customer service.

Responsabilités

• Lead and operate a DL Club with full accountability to deliver an excellent member experience seven days a week.
• Work closely with the General Manager to implement strategies to drive club targets and member satisfaction.
• Ensure day-to-day health & safety and regulatory compliance across the club.

Description du poste

David Lloyd Leisure Ltd. in Oxford is seeking an Assistant General Manager to lead and operate a premium DL Club, delivering an exceptional member experience seven days a week.

You will work with the General Manager to implement strategies, drive club targets, ensure health & safety and regulatory compliance, and foster a welcoming, high-performance team culture where employees can thrive.