Club Operations Manager — Guest Experience Leader
David Lloyd Clubs
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Avantages offerts par ce poste
Résumé du poste
David Lloyd Clubs is seeking an Assistant General Manager to lead a premium fitness club, ensuring outstanding member experiences seven days a week. You will work closely with the General Manager to implement growth strategies, drive performance, and uphold health, safety, and compliance standards across daily operations.
The role emphasizes people leadership, service excellence, and delivering a thriving club culture where teams feel supported and members receive an exceptional experience.
Qualifications
- Experience managing a large operational service delivery facility.
- Experience leading multiple functions or departments.
- Experience in financial planning and management.
- Passionate about delivering excellent customer service.
Responsabilités
- Lead and operate the DL Club to deliver an outstanding member experience every day.
- Collaborate with the General Manager to implement strategies that drive club targets and member satisfaction.
- Ensure health & safety and compliance with regulations across all club operations.
- Foster an inclusive culture where the team thrives and delivers exceptional service.
Connaissances
Description du poste
David Lloyd Clubs is seeking an Assistant General Manager to lead a premium fitness club, ensuring outstanding member experiences seven days a week. You will work closely with the General Manager to implement growth strategies, drive performance, and uphold health, safety, and compliance standards across daily operations.
The role emphasizes people leadership, service excellence, and delivering a thriving club culture where teams feel supported and members receive an exceptional experience.
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