Member Experience Ops Assistant – Free Club Membership

David Lloyd Clubs; Stevenage; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Free Club Membership for you and your家

Discount on food and drinks

Discounts on Swimming, Tennis Lessons,

Personal Training

Career Advancement through internal培训

Wagestream App: Get paid on demand

Benefits Suite

Job summary

David Lloyd Clubs is seeking an Operations Assistant to support across the club, ensuring members feel safe and enjoy an excellent experience every day, seven days a week. The role involves helping with cleaning, opening/closing tasks, greeting members, and backing teams as needed.

The environment is fast-paced and collaborative, with opportunities for internal development. A strong customer-service mindset is essential to thrive in this role.

Qualifications

• Has an over all passion for customer service.
• A team player, with strong communication and collaboration skills.
• Ability to work in a fast-paced environment.
• An Emergency Response Qualification is desirable not but essential for this role.

Responsibilities

• Support across the club with activities such as cleaning, opening and closing tasks, greeting our members, and supporting teams wherever needed.

Skills

Customer service

Team player

Communication

Collaboration

Fast-paced environment

Job description

David Lloyd Clubs is seeking an Operations Assistant to support across the club, ensuring members feel safe and enjoy an excellent experience every day, seven days a week. The role involves helping with cleaning, opening/closing tasks, greeting members, and backing teams as needed.

The environment is fast-paced and collaborative, with opportunities for internal development. A strong customer-service mindset is essential to thrive in this role.