Club Operations Lead: Member Experience & Growth
Global Sports Jobs Limited
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Benefits offered by this job
Job summary
Global Sports Jobs Limited is seeking an Assistant General Manager to lead a DL Club, driving excellence in member experience and daily operations. Working closely with the General Manager, you will implement strategies to meet club targets while ensuring safety and compliance across the site.
This role is people-focused and accountable for the club's performance, within Europe's leading premium health and wellness group.
Qualifications
- Experience managing a large operational service delivery facility (e.g. restaurant, attraction, retail unit, sporting or leisure facility).
- Experience leading a variety of functions with variable challenges and goals, or across variable departments.
- Experience of financial planning and management.
- Passionate about customer service.
Responsibilities
- Lead and operate a successful DL Club with full accountability.
- Ensure members receive an excellent experience every day, 7 days a week.
- Work closely with the General Manager to implement strategies to drive club targets and member experience.
- Ensure smooth day-to-day operations, including adherence to health and safety and compliance regulations.
Skills
Job description
Global Sports Jobs Limited is seeking an Assistant General Manager to lead a DL Club, driving excellence in member experience and daily operations. Working closely with the General Manager, you will implement strategies to meet club targets while ensuring safety and compliance across the site.
This role is people-focused and accountable for the club's performance, within Europe's leading premium health and wellness group.
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