Club Operations Lead – Gym

JD Gyms; Swindon; On-site; GBP 27,000 - 34,000; Full time

Benefits offered by this job

Staff discounts

Personal development opportunities

Job summary

JD Gyms in Swindon is seeking an Assistant General Manager to support daily club operations under the General Manager. You will lead Fitness Coaches and General Assistants, uphold Health and Safety standards, and drive membership growth and revenue in a fast-growing gym chain.

You will coach and develop colleagues, ensure a high standard of cleanliness and service, and represent JD Gyms values in all member interactions. This role is onsite at our Swindon club.

Qualifications

• Experience leading teams in leisure or customer-facing environments.
• Strong commitment to delivering excellent member service.
• Qualified to at least Level 2 Gym Instructor.
• Experience contributing to membership growth and business objectives.

Responsibilities

• Ensure adherence to Health and Safety policies and company procedures.
• Lead Fitness Coaches and General Assistants to cover daily operations.
• Hold regular team meetings to develop staff and communicate targets.
• Support achievement of membership, revenue and commercial targets.
• Drive and maximise secondary spending revenue.
• Deliver outstanding member service and maintain high club standards.

Skills

People leadership

Coaching

Customer service

Team development

Brand standards

Education

Level 2 Gym Instructor

Job description

JD Gyms in Swindon is seeking an Assistant General Manager to support daily club operations under the General Manager. You will lead Fitness Coaches and General Assistants, uphold Health and Safety standards, and drive membership growth and revenue in a fast-growing gym chain.

You will coach and develop colleagues, ensure a high standard of cleanliness and service, and represent JD Gyms values in all member interactions. This role is onsite at our Swindon club.