Club Operations Manager — Growth, Service & Team Leadership

Naylor's Equestrian Llp; Seacroft; Hybrid; GBP 32,000 - 42,000; Full time

Job summary

JD Gyms is seeking a dedicated Gym Manager to lead a team of Fitness Coaches and General Assistants, uphold brand standards, and grow membership. You will drive service quality, safety, and daily operations while delivering against sales targets.

This role requires a proven track record in leisure management, a Level 2 Gym Instructor qualification, and ability to motivate staff. You will foster a positive club culture and ensure outstanding member experiences across all shifts.

Qualifications

• Must have proven management experience within a leisure-related industry.
• Must be passionate about customer service and able to inspire a team.
• Must hold Level 2 Gym Instructor qualification.
• Must have a track record in driving sales and coordinating local marketing.
• Experience as an Assistant Manager or Fitness Manager is preferred.

Responsibilities

• Adhere to Health and Safety policies and company procedures.
• Maintain JD Gyms Brand Standard.
• Conduct safety checks daily, weekly and monthly; report defects.
• Recruit and manage Fitness Coaches and General Assistants to cover operations.
• Hold regular team meetings to aid development.
• Work towards achieving sales and membership targets.
• Drive and maximise secondary spending revenue.
• Ensure gym facilities are clean and well maintained.
• Uphold uniform standards and deliver outstanding member service.

Skills

Management experience

Customer service orientation

Inspirational leadership

Sales and marketing coordination

Team recruitment and supervision

Gym operations knowledge

Education

Level 2 Gym Instructor

Job description

JD Gyms is seeking a dedicated Gym Manager to lead a team of Fitness Coaches and General Assistants, uphold brand standards, and grow membership. You will drive service quality, safety, and daily operations while delivering against sales targets.

This role requires a proven track record in leisure management, a Level 2 Gym Instructor qualification, and ability to motivate staff. You will foster a positive club culture and ensure outstanding member experiences across all shifts.