Cloud Support Apprentice - School IT Specialist

LMP Group; Etling Green; Remote; GBP 9,100 - 13,000; Full time

Job summary

Dereham Neatherd High School is offering a Level 3 Cloud Support Specialist Apprenticeship to join the IT team on site. The apprentice will support maintenance of the school’s IT infrastructure, assist with IT projects, and help staff and students with IT queries.

The programme combines online learning with practical on‑the‑job training, with DBS checks and safeguarding procedures in place. A full UK driving licence and access to your own car are required for this role.

Qualifications

• Knowledge of Microsoft 365 apps (Teams, Word, Excel, Outlook).
• Experience with installing, upgrading, maintaining software and PC hardware.
• Understanding of basic networking and troubleshooting.

Responsibilities

• Provide first-line IT helpdesk support.
• Install, configure and maintain hardware, software, and network systems.
• Monitor network security and data protection compliance.

Skills

Microsoft 365

Networking basics

Time management

Communication

Safeguarding

Driver's licence

Education

Level 3 Cloud Support Specialist Apprenticeship

Tools

PC hardware maintenance

Software installation

Basic networking

Job description

Dereham Neatherd High School is offering a Level 3 Cloud Support Specialist Apprenticeship to join the IT team on site. The apprentice will support maintenance of the school’s IT infrastructure, assist with IT projects, and help staff and students with IT queries.

The programme combines online learning with practical on‑the‑job training, with DBS checks and safeguarding procedures in place. A full UK driving licence and access to your own car are required for this role.