Cloud IT Support Apprentice – Hands-on School Tech

QA Limited; Etling Green; Hybrid; GBP 12,000 - 17,000; Full time

Job summary

Inspire ATA is offering a Cloud Support Specialist Apprenticeship placed with Dereham Neatherd High School, part of the Enrich Learning Trust. The role focuses on maintaining IT infrastructure, supporting staff and students, and contributing to trust-wide IT projects.

The apprenticeship emphasizes safeguarding, data protection, and a proactive, communicative approach. DBS checks and right-to-work verification are required.

Qualifications

• 3 GCSEs (4+), any subject
• GCSE Maths and English (3+).
• Applicants must not hold a higher qualification in a similar subject.

Responsibilities

• Provide first-line IT support via the school Helpdesk.
• Install, configure, and maintain hardware and software.
• Monitor network security and assist with GDPR compliance.

Skills

Microsoft 365 knowledge

IT support aptitude

Strong communication

Problem solving

Education

GCSEs (4+ in any subjects)

GCSE Maths & English (3+)

Tools

PC hardware

Job description

Inspire ATA is offering a Cloud Support Specialist Apprenticeship placed with Dereham Neatherd High School, part of the Enrich Learning Trust. The role focuses on maintaining IT infrastructure, supporting staff and students, and contributing to trust-wide IT projects.

The apprenticeship emphasizes safeguarding, data protection, and a proactive, communicative approach. DBS checks and right-to-work verification are required.