Cloud Infrastructure Specialist (Previous Relevant Experince is Required)

JR United Kingdom; Dartford; On-site; GBP 45,000 - 60,000; Full time

Job summary

A leading company in Dartford is seeking a Cloud Infrastructure Specialist to join their Engineering team. This role involves supporting service delivery, managing customer relationships, and working with Cloud, Network, and Security experts. The ideal candidate will have a strong interest in Cloud technologies and relevant certifications. Join us to impact millions positively while developing your skills in a supportive environment.

Benefits

26 days annual leave

pension scheme

family policies

health support

discounts

ongoing development

Qualifications

• Experience in support environments and on-premise cloud services is essential.
• Certifications like MCSA or VCP are desirable.

Responsibilities

• Train internal staff and customers on products and solutions.
• Monitor customer incidents and report on nominated accounts.
• Create technical documentation such as TA, POC, RFC, WI, and SoW.

Skills

Cloud technologies

Collaborative skills

Problem-solving

Education

MCSA: Microsoft Windows Server 2016 or above

Tools

SQL Server

VMware vCloud

Job description

Cloud Infrastructure Specialist (Previous Relevant Experience is Required), Dartford

Client:

Telent

Location:

Dartford, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

5

Posted:

14.05.2025

Expiry Date:

28.06.2025

Job Description:

Location: Dartford

Job type: Full time, permanent

Job ref: 1415

Telent's Network Services division is seeking a Cloud Infrastructure Specialist to join our Engineering team based in Dartford. This role offers an excellent opportunity to work with a team of Cloud, Network, and Security experts, supporting your growth and development in challenging projects.

The Cloud Infrastructure Specialist will develop and strengthen relationships with internal and external stakeholders, providing proactive service and ensuring high customer satisfaction. You will act as a bridge between engineering and service teams, supporting service delivery, projects, and helpdesk functions.

Our teams at Telent are committed to driving the digital revolution across the country, building and maintaining critical infrastructure. Join us to innovate, develop networks, and impact millions positively.

Responsibilities:

• Train internal staff and customers on products and solutions.
• Support professional services and sales opportunities within Network Services.
• Monitor customer incidents and report on nominated accounts.
• Identify trends, security threats, or technical issues affecting customers.
• Manage documentation related to customer platforms and Telent Cloud Services.
• Follow internal processes for tasks, reporting, and change management.
• Assist with PoC scenarios, Type Approval activities, and lab testing.
• Create technical documentation such as TA, POC, RFC, WI, and SoW.
• Review engineering documentation peer-to-peer.
• Lead or assist in pre-staging equipment for customer sites.
• Participate in customer meetings, reviews, and incident assessments.
• Ensure accurate and timely submission of timesheets and expenses.
• Maintain certifications aligned with role objectives.
• Adhere to GDPR and security policies for data handling.

Candidate Profile:

The ideal candidate will have a keen interest in Cloud technologies, including some Azure knowledge, Linux, MS SCCM, and MS Exchange. Experience in support environments and on-premise cloud services is essential. Certifications like MCSA or VCP are desirable.

• MCSA: Microsoft Windows Server 2016 or above
• Networking knowledge
• Experience with SQL Server, VMware vCloud
• Strong work ethic and ownership
• Collaborative and communicative skills
• Problem-solving passion

What We Offer:

At Telent, you will have opportunities to develop skills across different sectors and technologies, with a supportive and inclusive culture. Benefits include 26 days annual leave, pension scheme, family policies, health support, discounts, and ongoing development.

Our Values:

• Be Inclusive
• Take Responsibility
• Collaborate
• Be Customer-focused

#LI-Hybrid #TJ-Hybrid