Cloud Infrastructure Specialist (Previous Relevant Experince is Required)

JR United Kingdom; Slough; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

A leading technology company is seeking a Cloud Infrastructure Specialist in Slough. The role involves developing customer relationships, monitoring incidents, and supporting cloud services. Ideal candidates will have experience with Azure, Linux, and strong communication skills. Join a diverse team committed to impactful work and skill development.

Benefits

26 days annual leave plus option to buy/sell days

Company matched pension

Family-friendly policies

Occupational health and wellbeing support

Discounts on entertainment and shopping

Continuous development support

Qualifications

• Experience in a medium to large support environment.
• Interest in Cloud technologies, including Azure knowledge.

Responsibilities

• Train internal staff and customers on products and solutions.
• Monitor customer incidents and report on nominated accounts.
• Manage documentation and technical information related to customer platforms.

Skills

Cloud technologies

Linux

Strong communication skills

Problem-solving

Education

MCSA: Microsoft Windows Server 2016 or above

Tools

Microsoft SQL Server 2016

Microsoft System Configuration Manager

Microsoft Exchange Server 2016

VMware vCloud Director

Job description

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Cloud Infrastructure Specialist (Previous Relevant Experience is Required), Slough

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Client:

Telent

Location:

Slough, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

4

Posted:

14.05.2025

Expiry Date:

28.06.2025

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Job Description:

Location: Southampton

Job type: Full time, permanent

Job ref: 1415

Telent's Network Services division is seeking a Cloud Engineer to join our successful Engineering team based in Southampton. This role offers an excellent opportunity to work with a talented team of Cloud, Network, and Security specialists, supporting your growth and development through challenging projects.

The Cloud Engineer will develop and strengthen relationships with internal and external customers, providing proactive service and acting as a bridge between the engineering team and Service Delivery, Projects, and Service Desk to ensure high customer satisfaction.

Our Technology Teams at Telent are committed to bringing the digital revolution to homes, infrastructure, and businesses across the country. Be ready to innovate and develop networks and systems for millions. Our work is complex but rewarding, making a significant impact by helping keep the nation's critical infrastructure connected and protected 24/7.

Cloud Engineer - Responsibilities:

• Train internal staff and customers on products and solutions.
• Assist with Professional Services and Sales opportunities within Network Services.
• Monitor customer incidents and report on nominated accounts.
• Identify trends, security threats, or technical bulletins impacting customers.
• Manage documentation and technical information related to customer platforms and Telent Cloud Services (TCS).
• Follow internal and external processes regarding tasks, reporting, and changes, updating all relevant parties and documentation.
• Support Proof of Concept (PoC), Type Approval activities, and lab testing.
• Create TA, POC, RFC, WI, and SoW documentation.
• Peer review engineering technical documentation.
• Assist in pre-staging equipment for customer sites.
• Participate in customer meetings such as support reviews and incident reviews.
• Ensure accurate and timely timesheet submissions.
• Link certifications and training to business objectives.
• Complete and submit overtime and expenses accurately.
• Adhere to GDPR and security policies.

Who you are:

The ideal Cloud Engineer will have an interest in Cloud technologies, including some Azure knowledge, Linux, MS SCCM, and MS Exchange. We will support your development in these areas. You should have a strong work ethic, a can-do attitude, and experience in a medium to large support environment, with on-premise Cloud Services experience.

• VCP 6.x-DCV (Desirable)
• MCSA: Microsoft Windows Server 2016 or above
• Networking Concepts knowledge
• Microsoft SQL Server 2016 or above, especially clustering and availability groups
• Azure MFA and Identity Services
• Microsoft System Configuration Manager
• Microsoft Exchange Server 2016 or above
• VMware vCloud Director knowledge
• Leadership qualities and a proactive approach
• Strong communication skills
• Problem-solving passion
• Ability to work independently or as part of a team

Benefits:

At Telent, we offer opportunities across sectors and roles, supporting skill development and impactful work. We foster an inclusive culture that values diversity and ideas, enabling everyone to thrive. Benefits include:

• 26 days annual leave plus option to buy/sell days
• Company matched pension
• Family-friendly policies
• Occupational health and wellbeing support
• Discounts on entertainment and shopping
• Continuous development support

Our Values:

• Be Inclusive
• Take Responsibility
• Be Customer-focused

#LI-Hybrid

#TJ-Hybrid

About Telent:

Telent is a leading technology company specializing in designing, building, supporting, and maintaining mission-critical communications and digital infrastructure across the UK. Join us to make a real impact and help connect communities using innovative technology. With over 3,000 dedicated employees, we are committed to excellence and inclusivity.