Cloud Infrastructure Specialist (Previous Relevant Experince is Required)

JR United Kingdom; Stevenage; Hybrid; GBP 40,000 - 65,000; Full time

Job summary

A leading technology company is seeking a Cloud Engineer to join their team in Southampton. The role involves developing technical relationships, supporting customers, and working with Cloud technologies. The ideal candidate will have a strong work ethic and experience in IT Managed Services.

Benefits

26 days annual leave plus public holidays

Company-matched pension scheme

Family-friendly policies

Occupational health support

Discounts on cinema, dining, and shopping

Ongoing development and support

Qualifications

• Interest in Cloud technologies and Azure knowledge required.
• Experience in IT Managed Service support environment preferred.

Responsibilities

• Train internal staff and customers on products and solutions.
• Monitor customer incidents and report on accounts.
• Assist with Proof of Concept scenarios and documentation.

Skills

Cloud technologies

Azure

Linux

Leadership skills

Communication

Problem-solving

Education

MCSA: Microsoft Windows Server 2016 or above

VCP 6.x-DCV

Tools

MS SCCM

Microsoft SQL Server 2016 or above

Microsoft Exchange Server 2016 or above

VMware vCloud Director

Job description

Social network you want to login/join with:

Cloud Infrastructure Specialist (Previous Relevant Experience is Required), Stevenage

Client: Telent

Location: Stevenage

Job Category: Other

EU work permit required: Yes

Job Views: 4

Posted: 14.05.2025

Expiry Date: 28.06.2025

Job Description:

Location: Southampton

Job type: Full time, permanent

Job ref: 1415

Telent's Network Services division is seeking a Cloud Engineer to join our successful Engineering team based in Southampton. This role offers an excellent opportunity to work with a talented team of Cloud, Network, and Security specialists, supporting your growth and development through challenging projects.

The Cloud Engineer will develop and maintain technical relationships with both internal and external customers, providing proactive service and acting as a bridge between engineering and Service Delivery, Projects, and Service Desk to ensure high customer satisfaction.

Our Technology Teams at Telent are committed to bringing the digital revolution to homes, infrastructure, and businesses across the country. Join us to innovate and develop networks and systems for millions, making a significant impact by helping to keep the nation's critical infrastructure connected and protected 24/7.

Cloud Engineer - What you’ll do:

• Train internal engineering staff and customers on products and solutions.
• Assist with Professional Services and Sales opportunities within Network Services.
• Monitor customer incidents and report on nominated accounts.
• Highlight trends, security threats, or technical bulletins affecting customers.
• Manage documentation and technical information related to customer platforms and Telent Cloud Services (TCS).
• Follow internal and external processes for task allocation, completion, reporting, and change management.
• Assist with Proof of Concept (PoC) scenarios, Type Approval activities, and lab testing.
• Create TA, POC, RFC, WI, and SoW documentation.
• Conduct peer reviews of engineering documentation.
• Assist or lead in pre-staging equipment for customer sites.
• Attend customer meetings such as support reviews, project roadmaps, and incident reviews.
• Ensure accurate timesheet submissions.
• Maintain relevant certifications and training aligned with business objectives.
• Complete overtime and expenses accurately and on time.
• Adhere to GDPR and security policies regarding sensitive data and information.

Cloud Engineer - Who you are:

The ideal candidate will have an interest in Cloud technologies, including some Azure knowledge, Linux, MS SCCM, and MS Exchange. We will support your development in these areas. You should have a strong work ethic, a can-do attitude, and experience working in a support environment (IT Managed Service). Experience with On-premise Cloud Services is also desirable.

• VCP 6.x-DCV (Desirable)
• MCSA: Microsoft Windows Server 2016 or above
• Networking Concepts
• Microsoft SQL Server 2016 or above, with clustering and availability groups
• Azure MFA and Identity Services
• Microsoft System Configuration Manager
• Microsoft Exchange Server 2016 or above
• VMware vCloud Director knowledge
• Leadership skills in technical contexts
• Strong work ethic and pride in ownership
• Hands-on with relevant technology
• Ability to build trust and collaborate across teams
• Continuous improvement mindset
• Excellent communication skills
• Problem-solving passion
• Ability to work independently or in a team

Telent - What we offer:

A career at Telent provides opportunities across sectors, roles, and technologies, fostering skill development and impactful work. We value diversity and inclusion, encouraging everyone to be themselves and thrive at work.

Benefits include:

• 26 days annual leave plus public holidays, with options to buy/sell days
• Company-matched pension scheme
• Family-friendly policies
• Occupational health support and wellbeing portal
• Discounts on cinema, dining, and shopping through Telent Rewards
• Ongoing development and support

Our values and behaviors:

• Be Inclusive
• Take Responsibility
• Collaborate
• Be Customer-focused

#LI-Hybrid

#TJ-Hybrid

About Telent: Telent is a leading technology company specializing in designing, building, supporting, and maintaining mission-critical communications and digital infrastructure across the UK. Join us to make a real impact and help connect communities using the latest technology and innovation.