Cloud Infrastructure Specialist (Previous Relevant Experince is Required)

JR United Kingdom; Brighton; On-site; GBP 45,000 - 60,000; Full time

Job summary

A leading company in the UK is seeking a Cloud Infrastructure Specialist to join their Engineering team. This role involves developing customer relationships, supporting various projects, and ensuring compliance with security policies. Ideal candidates will have a strong interest in Cloud technologies and relevant experience in support environments. The position offers opportunities for professional growth and a range of benefits.

Benefits

26 days leave

Pension

Family policies

Health support

Discounts

Ongoing training

Qualifications

• Experience in medium to large support environments.
• On-premise Cloud Services experience.

Responsibilities

• Train staff and customers on products and solutions.
• Monitor customer incidents and report on accounts.
• Create technical documentation such as TA, POC, RFC.

Skills

Cloud technologies

Leadership

Communication

Problem-solving

Education

MCSA: Microsoft Windows Server 2016 or above

VCP 6.x-DCV

Tools

Azure

Linux

MS SCCM

MS Exchange

Microsoft SQL Server 2016 or above

VMware vCloud Director

Job description

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Cloud Infrastructure Specialist (Previous Relevant Experience is Required), Brighton

Client:

Telent

Location:

Brighton, United Kingdom

Job Category:

Other

EU work permit required: Yes

Job Views: 4

Posted: 14.05.2025

Expiry Date: 28.06.2025

Job Description:

Location: Southampton

Job type: Full time, permanent

Job ref: 1415

Telent's Network Services division is seeking a Cloud Engineer to join our Engineering team based in Southampton. This role offers the chance to work with a talented team of Cloud, Network, and Security specialists, supporting your growth through challenging projects.

The Cloud Engineer will develop and maintain technical relationships with customers, providing proactive service and acting as a liaison between engineering and service teams to ensure customer satisfaction.

Our teams are committed to advancing digital infrastructure across the country, offering complex work with rewarding impacts. Join us to help connect and secure critical infrastructure 24/7.

Cloud Engineer - Responsibilities:

• Train staff and customers on products and solutions.
• Support Professional Services and Sales within Network Services.
• Monitor customer incidents and report on accounts.
• Identify trends, security threats, and technical bulletins affecting customers.
• Manage documentation related to customer platforms and Telent Cloud Services.
• Follow processes for task allocation, reporting, and change management.
• Assist with PoC scenarios, Type Approval activities, and lab testing.
• Create technical documentation such as TA, POC, RFC, WI, and SoW.
• Peer review engineering documentation.
• Pre-stage equipment for customer sites.
• Participate in customer meetings and support reviews.
• Accurately submit timesheets and expenses.
• Ensure compliance with GDPR and security policies.

Who you are:

The ideal candidate will have an interest in Cloud technologies, including some Azure cloud knowledge, Linux, MS SCCM, and MS Exchange. We will support your skill development. You should have a strong work ethic, a can-do attitude, and experience in medium to large support environments, with on-premise Cloud Services experience.

• VCP 6.x-DCV (Desirable)
• MCSA: Microsoft Windows Server 2016 or above
• Networking Concepts knowledge
• Microsoft SQL Server 2016 or above
• Azure MFA and Identity Services
• Microsoft System Configuration Manager
• Microsoft Exchange Server 2016 and above
• VMware vCloud Director knowledge
• Leadership qualities and excellent communication skills
• Problem-solving passion and ability to work independently or in a team

What we offer:

Opportunities for development across sectors and technologies, inclusive culture, and benefits like 26 days leave, pension, family policies, health support, discounts, and ongoing training.

Our values are inclusivity, responsibility, customer focus, and collaboration.