Cloud Infrastructure Specialist (Previous Relevant Experince is Required)

JR United Kingdom; Chelmsford; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading company is seeking a Cloud Infrastructure Specialist to join their Engineering team in Chelmsford. The role involves developing technical relationships with customers and supporting the growth of Cloud, Network, and Security services. You'll be responsible for training, monitoring incidents, and ensuring customer satisfaction while adhering to security policies. This position offers a chance to innovate within a dynamic team, contributing to the nation's critical infrastructure.

Benefits

26 days annual leave

Pension scheme

Family policies

Health support

Discounts

Ongoing development

Qualifications

• Experience in a support environment and on-premise Cloud Services is desirable.
• Knowledge of Networking Concepts.

Responsibilities

• Train internal staff and customers on products and solutions.
• Monitor customer incidents and report on nominated accounts.
• Participate in customer meetings and reviews.

Skills

Leadership

Communication

Problem Solving

Education

MCSA: Microsoft Windows Server 2016 or above

Microsoft SQL Server 2016 or above

Tools

Azure

Linux

MS SCCM

MS Exchange

VMware vCloud Director

Job description

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Cloud Infrastructure Specialist (Previous Relevant Experience is Required), Chelmsford

Client: Telent

Location: Chelmsford

Job Category: Other

EU work permit required: Yes

Job Views: 4

Posted: 14.05.2025

Expiry Date: 28.06.2025

Job Description:

Location: Southampton

Job type: Full time, permanent

Job ref: 1415

Telent's Network Services division is seeking a Cloud Engineer to join our Engineering team based in Southampton. This role offers the opportunity to work with a talented team of Cloud, Network, and Security specialists, supporting your growth and development through challenging projects.

The Cloud Engineer will develop and maintain technical relationships with customers, providing proactive service and acting as a bridge between engineering and service teams to ensure customer satisfaction.

Our Technology Teams are committed to bringing the digital revolution to homes, infrastructure, and businesses across the country. Join us to innovate and develop networks and systems for millions, making a significant impact by helping to keep the nation's critical infrastructure connected and protected 24/7.

Cloud Engineer - Responsibilities:

• Train internal staff and customers on products and solutions.
• Support Professional Services and Sales opportunities within Network Services.
• Monitor customer incidents and report on nominated accounts.
• Identify trends, security threats, and technical bulletins affecting customers.
• Manage documentation related to customer platforms and Telent Cloud Services (TCS).
• Follow internal and external processes for tasks, reporting, and changes, updating all stakeholders.
• Assist with PoC scenarios, Type Approval activities, and lab testing.
• Create TA, POC, RFC, WI, and SoW documentation.
• Review engineering documentation peer-wise.
• Lead in pre-staging equipment for customer sites.
• Participate in customer meetings and reviews.
• Ensure accurate and timely submission of timesheets and expenses.
• Align certifications and training with business objectives.
• Adhere to GDPR and security policies.

Who you are:

The successful candidate will have an interest in Cloud technologies, including Azure, Linux, MS SCCM, and MS Exchange. Experience in a support environment and on-premise Cloud Services is desirable. Key requirements include:

• MCSA: Microsoft Windows Server 2016 or above
• Networking Concepts knowledge
• Microsoft SQL Server 2016 or above
• Azure MFA and Identity Services
• Microsoft System Configuration Manager
• Microsoft Exchange Server 2016 and above
• VMware vCloud Director knowledge
• Strong leadership, communication, and problem-solving skills

Benefits:

We offer a range of benefits including 26 days annual leave, pension scheme, family policies, health support, discounts, ongoing development, and more.

Our values are:

• Be Inclusive
• Take Responsibility
• Be Customer-focussed

#LI-Hybrid #TJ-Hybrid