Cloud Infrastructure Specialist (Previous Relevant Experince is Required)

JR United Kingdom; Colchester; On-site; GBP 45,000 - 60,000; Full time

Job summary

A leading company in the digital infrastructure sector is seeking a Cloud Infrastructure Specialist in Colchester. This full-time role focuses on developing and maintaining customer relationships while supporting various cloud technologies. The ideal candidate will have experience in Azure, Linux, and strong communication skills. Join a diverse team dedicated to enhancing critical infrastructure across the UK.

Benefits

Annual leave options

Pension

Health support

Discounts

Qualifications

• Experience supporting medium to large support environments.
• On-premise Cloud Services experience preferred.

Responsibilities

• Train staff and customers on products and solutions.
• Monitor customer incidents and report on accounts.
• Attend customer meetings and support reviews.

Skills

Cloud technologies

Communication

Problem-solving

Education

VCP 6.x-DCV

LPIC-2

MCSA

Tools

Azure

Linux

MS SCCM

MS Exchange

SQL Server

VMware vCloud Director

Job description

Social network you want to login/join with:

Cloud Infrastructure Specialist (Previous Relevant Experience is Required), Colchester

Client: Telent

Location: Colchester, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 4

Posted: 14.05.2025

Expiry Date: 28.06.2025

Job Description:

Location: Southampton

Job type: Full time, permanent

Job ref: 1415

Telent's Network Services division is seeking a Cloud Engineer to join our Engineering team based in Southampton. This role offers the opportunity to work with a talented team of Cloud, Network, and Security specialists, supporting your growth and development through challenging projects.

The Cloud Engineer will develop and maintain relationships with internal and external customers, providing proactive service and acting as a bridge between engineering and service teams to ensure high customer satisfaction.

Our Technology Teams are dedicated to advancing digital infrastructure across the country, offering complex work with rewarding impacts, helping to keep the nation's critical infrastructure connected and secure 24/7.

Cloud Engineer - Responsibilities:

• Train staff and customers on products and solutions.
• Support Professional Services and Sales opportunities.
• Monitor customer incidents and report on accounts.
• Identify trends, security threats, and technical bulletins affecting customers.
• Manage documentation related to customer platforms and Telent Cloud Services.
• Follow internal and external processes for tasks, reporting, and changes.
• Assist with PoC scenarios, Type Approval, and lab testing.
• Create TA, POC, RFC, WI, and SoW documentation.
• Peer review engineering documentation.
• Pre-stage equipment for customer sites.
• Attend customer meetings and support reviews.
• Accurately submit timesheets and expenses.
• Maintain certifications aligned with role objectives.
• Adhere to GDPR and security policies.

Who you are:

The ideal candidate has an interest in Cloud technologies, including some Azure knowledge, Linux, MS SCCM, and MS Exchange. You should have a strong work ethic, a can-do attitude, and experience supporting medium to large support environments, with On-premise Cloud Services experience preferred.

• Desirable certifications include VCP 6.x-DCV, LPIC-2, MCSA, etc.
• Strong networking and SQL Server skills.
• Experience with Azure MFA, VMware vCloud Director, and leadership qualities.
• Excellent communication and problem-solving skills.

What we offer:

A diverse career with opportunities for development, learning, and impact. We foster an inclusive culture that values differences and ideas, supporting our team with various benefits including annual leave options, pension, health support, discounts, and more.

Our values:

• Be Inclusive
• Take Responsibility
• Collaborate
• Be Customer-focused

#LI-Hybrid #TJ-Hybrid