Cloud Infrastructure Specialist (Previous Relevant Experince is Required)

JR United Kingdom; Maidstone; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

A leading technology company in the UK is seeking a Cloud Engineer to join their Engineering team in Southampton. The role involves building relationships with customers, managing documentation, and providing proactive service. Ideal candidates will have a strong interest in Cloud technologies and relevant experience in IT Managed Services. The company offers a supportive environment with opportunities for development and a range of benefits.

Benefits

26 days annual leave plus options to buy/sell days

Company matched pension

Family-friendly policies

Occupational health and wellbeing support

Discounts through Telent Reward scheme

Ongoing development and support

Qualifications

• Experience in a medium to large support environment (IT Managed Service).
• On-premise Cloud Services experience is desired.

Responsibilities

• Train internal staff and customers on products and solutions.
• Assist with Professional Services and Sales opportunities.
• Manage documentation and technical information related to customer platforms.

Skills

Communication

Problem Solving

Leadership

Education

MCSA: Microsoft Windows Server 2016 or above

Tools

Azure

Linux

MS SCCM

MS Exchange

Microsoft SQL Server 2016 or above

VMware vCloud Director

Job description

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Cloud Infrastructure Specialist (Previous Relevant Experience is Required), Maidstone

Client: Telent

Location: Maidstone, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 4

Posted: 14.05.2025

Expiry Date: 28.06.2025

Job Description:

Location: Southampton

Job type: Full time, permanent

Job ref: 1415

Telent's Network Services division is seeking a Cloud Engineer to join our successful Engineering team based in Southampton. This is a fantastic opportunity to join a talented team of Cloud, Network, and Security specialists, supporting your growth and development with exposure to challenging projects.

The Cloud Engineer will build and enhance relationships with internal and external customers, providing proactive service and bridging the engineering team with Service Delivery, Projects, and Service Desk to ensure high customer satisfaction.

Our Technology Teams at Telent are committed to bringing the digital revolution to homes, infrastructure, and businesses, making a significant impact. Join us to help build and maintain the nation's critical infrastructure connected and protected 24/7.

Cloud Engineer - What you’ll do:

• Train internal engineering staff and customers on products and solutions.
• Assist with Professional Services and Sales opportunities within Network Services.
• Maintain awareness of customer incidents and report on nominated accounts.
• Highlight trends, security threats, or technical bulletins impacting customers.
• Manage documentation and technical information related to customer platforms and Telent Cloud Services.
• Adhere to internal and external processes regarding task allocation, completion, reporting, and change management.
• Assist with Proof of Concept (PoC) scenarios, Type Approval activities, and lab testing.
• Create TA, POC, RFC, WI, and SoW documentation.
• Perform peer reviews of engineering documentation.
• Assist in pre-staging equipment for customer sites.
• Participate in customer meetings such as support reviews, project roadmaps, and incident reviews.
• Ensure accurate and timely timesheet submissions.
• Link certifications and training to business objectives.
• Complete and submit overtime and expenses accurately.
• Follow GDPR policies and handle sensitive data securely.

Cloud Engineer - Who you are:

The ideal candidate will have an interest in Cloud technologies, including some Azure knowledge, Linux, MS SCCM, and MS Exchange. We will support your development in these areas. You should have a strong work ethic, a can-do attitude, and experience working in a medium to large support environment (IT Managed Service). On-premise Cloud Services experience is also desired.

• VCP 6.x-DCV (Desirable)
• MCSA: Microsoft Windows Server 2016 or above
• Networking concepts knowledge
• Microsoft SQL Server 2016 or above, especially clustering and availability groups
• Azure MFA and Identity Services
• Microsoft System Configuration Manager
• Microsoft Exchange Server 2016 or above
• VMware vCloud Director knowledge
• Leadership qualities and a collaborative approach
• Excellent communication skills
• Problem-solving passion
• Ability to work independently or as part of a team

Telent - What we offer:

We offer opportunities across sectors, roles, and technologies, supporting your development and impact. We foster an inclusive culture that values diversity and ideas, where everyone can be themselves and thrive.

• 26 days annual leave plus options to buy/sell days
• Company matched pension
• Family-friendly policies
• Occupational health and wellbeing support
• Discounts through Telent Reward scheme
• Ongoing development and support

Our Values:

• Be Inclusive
• Take Responsibility
• Collaborate
• Be Customer-focused

#LI-Hybrid

#TJ-Hybrid

About Telent

Telent is a leading technology company specializing in mission-critical communications and digital infrastructure support across the UK. Join us to make a real impact and be part of a dedicated team of over 3,000 professionals committed to excellence.