Clinical Support Worker - Higher (Dietetics - Home Enteral Feeding)

NHS; Middlesbrough; On-site; GBP 24,000 - 27,000; Full time

Job summary

A healthcare provider in Middlesbrough is seeking an enthusiastic Clinical Support Worker to assess patient nutritional needs and support dietetic care. Applicants should have a relevant nutrition qualification or experience, strong communication skills, and the ability to work within a busy healthcare environment. The role offers further training opportunities and the chance to work across multiple sites.

Qualifications

• Strong and confident communication skills when liaising with patients and professionals.
• Knowledge and interest in nutrition through qualification or relevant experience.
• Experience working or studying in health or social care.

Responsibilities

• Assess nutritional needs of adult patients.
• Devise and monitor dietetic care programmes under supervision.
• Liaise with dietitians and community staff daily.

Skills

Communication skills

Organizational skills

Nutrition knowledge

Education

NVQ level 3 or equivalent in nutrition

Tools

Electronic records systems (SystmOne)

Job description

Clinical Support Worker - Higher (Dietetics - Home Enteral Feeding)

Closing date: 05 October 2025

We are looking for an enthusiastic and organised person, with excellent communication skills to join our team based at The James Cook University Hospital site.

This is a busy role so candidates will need to be highly motivated and have a flexible approach to their role to ensure the needs of the service are met. You will need to be able to work under pressure using your own initiative.

It is vital that you have strong and confident communication skills when liaising with patients, carers and relatives and other health care professionals and the ability to develop good working relationships with a wide range of professionals working across health and social care. This post also offers exciting opportunities for continued development in a well-established service.

You will need to be able to demonstrate knowledge and an interest in nutrition through qualification or relevant experience.

This role supports an already established team of dietitians and discharge coordinators who manage patients who are tube fed at home.

Main duties of the job

Working within defined scope of practice and service guidelines, key aspects of this role will include:

• Assessing the nutritional needs of non-complex adult patients with a range of medical conditions
• Devising programmes of dietetic care under dietetic supervision
• Monitoring and evaluating the effectiveness of dietary intervention and providing regular feedback to the supervising dietitian
• Supporting the team with the discharge and ongoing administrative management of patients who are fed via a feeding tube in the community
• Liaising with dietitians, community staff, home enteral feeding company, and ward staff daily

Full training will be provided but candidates must have a relevant qualification and must be able to demonstrate nutrition knowledge as well as excellent communication and organisational skills.

We are part of the South Tees Nutrition and Dietetic service working across The James Cook University Hospital, Middlesbrough, Redcar and Cleveland community, Friarage Hospital Northallerton and Hambleton & Richmondshire communities. Occasional travel between sites will be necessary.

This vacancy will close when we receive sufficient completed applications.

About us

South Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff. This training programme has been designed to support our staff in developing their understanding of leadership and management skills. You will be expected to attend the following training sessions:

• Your Leadership Impact
• Service Improvement for Beginners

After you complete these one and a half days of training, you will be able to explore further leadership and improvement training opportunities. We also offer a range of additional in-house courses and bite-size programmes through our Leadership and Improvement Team.

Job responsibilities

Please see the full job description and person specification document(s) for main responsibilities of the role.

Person Specification

Qualifications & Training

• To have achieved a qualification at a minimum of NVQ level 3 or equivalent with a significant nutrition element or have equivalent experience
• Numeracy and Literacy Level or Maths & English (English Language or English Literature) GCSE A-C/4-9 or Maths & English O Level/ GCE A-C or Maths & English CSE Grade 1 or NARIC/ENIC which compares the qualification to UK GCSE (https://www.enic-naric.net/)
• Member of the British Dietetic Association

Experience

• Experience of working or studying in health or social care
• Experience of using electronic records systems (i.e. SystmOne)
• Experience of working in an NHS care role

Knowledge & Skills

• Basic knowledge of conditions that could impact upon nutrition and hydration status in adults as relevant to the role
• Can clearly demonstrate an interest in nutrition through relevant training and/or experience
• Can demonstrate good knowledge and experience of using information technology systems and software - including databases and spreadsheets

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

South Tees Hospitals NHS Foundation Trust

£24,937 to £26,598 a year per annum (pro rata)