Clinical Referrals & Correspondence Coordinator (PT)

Leven & Beeford Medical Practice; Beverley; On-site; GBP 19,000 - 20,000; Part time

Job summary

Leven and Beeford Medical Practice is seeking a part-time Care Coordinator to provide high-quality secretarial support, audio typing and efficient reception services. You will work with GPs and health professionals, manage EMIS tasks, handle referrals, and assist with patient communications and appointment coordination from 25 hours per week.

The role includes rostered shifts with cover for holidays and sickness, requiring strong organisational skills, confidentiality and a proactive team

Qualifications

• Experience of secretarial or administrative work, preferably in a GP practice.
• Good standard of education with English and Maths
• Ability to multi-task and use common practice systems.

Responsibilities

• Provide audio, copy typing and word processing services for GPs and health professionals.
• Answer telephone enquiries promptly and initiate outgoing calls.
• Actively manage tasks via EMIS and other systems, prioritising as needed.
• Refer patients via e-referral system and monitor progress of referrals.
• Monitor two week wait referrals and secure/attend appointments.
• Liaise with hospitals and external agencies on appointments and results.
• Attend meetings and take minutes; provide cover for secretarial team.
• Support new reception staff with induction and training.
• Assist with maintaining confidentiality and information governance.

Skills

Audio typing

Word processing

Reception duties

Telephone handling

EMIS familiarity

Tools

EMIS Web

Clarity TeamNet

Job description

Leven and Beeford Medical Practice is seeking a part-time Care Coordinator to provide high-quality secretarial support, audio typing and efficient reception services. You will work with GPs and health professionals, manage EMIS tasks, handle referrals, and assist with patient communications and appointment coordination from 25 hours per week.

The role includes rostered shifts with cover for holidays and sickness, requiring strong organisational skills, confidentiality and a proactive team