Care Coordinator & Secretary - GP Practice

Faversham Medical Practice; Ospringe; Hybrid; GBP 22,000 - 28,000; Full time

Job summary

Faversham Medical Practice is seeking a dedicated Secretary (Care Coordinator) to join a friendly team at Faversham Medical Practice and Newton Place Surgery. The role is full-time or part-time, requiring availability on Mondays and Fridays and occasional bank holidays.

The post operates within the ARRS framework across the PCN and involves extensive secretarial and administrative duties, including minutes, referrals and patient correspondence.

Qualifications

• Excellent organisational and problem solving skills.
• Ability to deal with external organisations in a pleasant and professional manner.
• Ability to understand and learn new software and administrative procedures.
• Excellent literacy skills.
• Familiar with email and NHS systems.
• Experience in primary care, NHS or caring profession.
• Experience using EMIS clinical software.
• Experience dealing with members of the public.
• Familiar with E-referral system.

Responsibilities

• Support the PCN practice at multiple locations to ensure safe, effective and efficient systems for repeat prescribing, medicines optimisation and patient outcomes.
• Provide comprehensive secretarial and administrative support to the practice.
• Prioritise workload and work without direct supervision within procedural guidelines.
• Handle patient enquiries and liaise with doctors, hospitals and relatives as required.
• Type correspondence, manage electronic referrals, update spreadsheets and log referrals.

Skills

Organisational skills

Problem solving

Communication

IT literacy

NHS/Primary care experience

Education

English GCSE grade C/Equivalent

Professional Medical Secretary qualification

Tools

EMIS

Docman

Lexacom

nhs.net email system

Job description

Faversham Medical Practice is seeking a dedicated Secretary (Care Coordinator) to join a friendly team at Faversham Medical Practice and Newton Place Surgery. The role is full-time or part-time, requiring availability on Mondays and Fridays and occasional bank holidays.

The post operates within the ARRS framework across the PCN and involves extensive secretarial and administrative duties, including minutes, referrals and patient correspondence.