Clinical Governance and Safeguarding Co-Ordinator

Westrop Medical Practice; Swindon; Hybrid; GBP 20,000 - 30,000; Part time

Job summary

A local healthcare provider in Swindon is looking for a Clinical Governance and Safeguarding Co-Ordinator to ensure compliance with national guidance. The ideal candidate will support governance activities, coordinate reports, and enhance clinical quality. Experience in administration and knowledge of clinical governance are essential. This part-time role offers flexible hours and opportunities for professional development.

Qualifications

• Ability to self-motivate and work on own initiative.
• Experience in administration and clerical support.
• Knowledge of Clinical Governance and Risk Management.

Responsibilities

• Support the development and implementation of clinical governance systems.
• Coordinate governance activities including incident reporting and policy development.
• Support BHG services with data collection and monitoring of safeguarding incidents.

Skills

Excellent communication skills

Organizational skills

Attention to detail

Proficiency in Microsoft Office

Education

Good standard of general education, including GCSE Maths and English

Job description

Clinical Governance and Safeguarding Co-Ordinator

Do you have a passion for detail? Are you a completerfinisher who can support Brunel Health Group to ensure that it complies with allnational guidance and regulations to deliver high quality services?

You may be just who we are looking for!

Brunel Health Group is a collaborative of over 20 GPpractices across 9 Primary Care Networks, delivering services at scale forpatients across Swindon and Shrivenham. With opportunities to grow increasingas health care is transferred from acute service provision to primary andcommunity care settings, there is a need for someone dedicated to ensuring we complywith key quality standards and regulations across an expanding serviceportfolio.

We are looking for someone who could provide 10 hours ofsupport each week to build, enhance and develop our existing processes andprocedures concerning clinical governance and safeguarding .

If you are interested and would like to know more, thenplease contact Amanda du Cros, Research and Development Manager at [e-mail] toarrange a convenient time to discuss.

Main duties of the job

The main purpose of the role is to support the Research and Development Manager and the Senior Management Team of Brunel Health Group in the development and implementation of clinical governance systems across BHG, ensuring delivery of safe, high-quality, and continuously improving care. The postholder will coordinate governance activities, including incident reporting, policy development, audit cycles, risk registers, and regulatory compliance, working closely with clinical leads and operational managers. In addition, there will be some responsibilities relating to the monitoring of any safeguarding issues highlighted through the services BHG delivers

About us

Brunel Health Group is a collaborative of over 20 GP practices across 9 Primary Care Networks, delivering services at scale for patients across Swindon and Shrivenham. We have a small core team providing a range of management and support functions for our member practices, enabling services to be delivered at scale including our very successful Saturday Clinics all year round and the Children and Young People Acute Respiratory Infection ( ARI) Hub during the winter months. Due to our size, we aim to be agile and flexible, with the ability to work at home and at our dedicated host sites. With the increasing focus on delivering services in primary and community settings, there is a real potential to develop experience and competencies across the health and care system.

Job responsibilities

The main purpose of the roleis to support the Research and Development Manager and the Senior ManagementTeam of Brunel Health Group in the development and implementation of clinicalgovernance systems across BHG, ensuring delivery of safe, high-quality, andcontinuously improving care. The post holder will coordinate governanceactivities, including incident reporting, policy development, audit cycles,risk registers, and regulatory compliance, working closely with clinical leadsand operational managers. In addition, there will be some responsibilitiesrelating to the monitoring of any safeguarding issues highlighted through theservices BHG delivers.

Responsible to: Researchand Development Manager, Brunel Health Group

Main duties and responsibilities:

Thissummary of duties and responsibilities is not exclusive and may vary from timeto time under direction of the Brunel Research and Development Manager or theMedical Director and the Operations Manager for Enhanced Access , and will bedependent on current and evolving workload, priorities, and staffing levels.

Assistin the provision of comprehensive and timely clinical governance supportservice for Brunel Health Group, following all relevant operational policies,procedures and guidelines;

Ensurean accurate and timely maintenance of the BHG central register/Database forpolicies, standard operating procedures and processes as well as relevantclinical guidelines;

Ensurethat all policies and procedures that are close to their expiration date arereviewed and updated so that they remain effective for the duration including (but not exclusively) Clinical Audit, Infection Control, Consent, SafeguardingAdults and Children, Safety Alerts, any other relevant policies;

Supportthe monitoring and co-ordination of any information and documentation relatingto clinical governance and data protection including Data Sharing Agreementsand Data Privacy Impact Assessments.

Assistin producing data, statistical information and reports in a manner that meetsall national, regional and local requirements using the data bases asappropriate and communicating results i.e quality;

SupportBHG as directed with any clinical incident investigations, including completionof root cause analysis;

SupportBHG services with co-ordination of Incident Report Management including significantevents and ensuring that any action agreed to address specific issues isimplemented through the delivery of an action plan and learning shared;

SupportBHG Services with data collection and monitoring of any safeguarding incidentsthat are highlighted through the delivery of BHG services.

Producean annual report on any significant events relating to the services BHGdelivers, identifying any key themes etc upon which BHG can improve;

Support BHG in preparingfor any CQC visits etc;

Manage,Monitor and update the BHG Risk register;

Supportthe Research and Development Manager to deliver operational governanceobjectives and projects;

Ensurethat all staff employed within BHG are up to date with their mandatory trainingand have had an annual appraisal, ensuring appropriate records are maintainedand individuals notified if training or appraisals are outstanding;

Ensurethat clinical audits are diarised and a cyclical programme of audit establishedacross the financial year, including repeat audits as needed and support theResearch and Development manager in report writing detailing audit outcomes andchanges in practice.

Supportthe Research and Development Manager in the circulation of any Central AlertSystem notifications that are pertinent to the services delivered and supportedby BHG;

Beaware of any local resources or information relating to clinical governance orsafeguarding and disseminate to colleagues and BHG members as appropriate.

Completeother ad-hoc duties as and when required, operationally.

Thepost holder must be able to use their own initiative, be self motivated andhave the ability to work to tight deadlines, whilst maintain a high qualitystandard of work.

Freedomto Act

Workon own initiative to achieve expected results guided by peers or externalreference points, policies and standard operating procedures and legislation;

Manageworkload unsupervised and prioritise work on a day to day basis.

Otherdelegated duties considered appropriate to the post.

Confidentiality:

In the course of seekingtreatment, patients entrust us with, or allow us to gather, sensitiveinformation in relation to their health and other matters. They do so inconfidence and have the right to expect that staff will respect their privacyand act appropriately

In the performance of theduties outlined in this job description, the post-holder may have access toconfidential information relating to patients and their carers, practice staffand other healthcare workers. They may also have access to information relatingto the practice as a business organisation. All such information from anysource is to be regarded as strictly confidential.

Information relating topatients, carers, colleagues, other healthcare workers or the business of thepractice may only be divulged to authorised persons in accordance with thepractice policies and procedures relating to confidentiality and the protectionof personal and sensitive data.

Safeguarding:

Safeguarding is everyonesbusiness. All Brunel Health Group employees share a responsibility bothcorporately and individually to ensure that every person is treated withdignity and respect and protected from others who may abuse them. We have aduty of care to safeguard and promote the welfare of children, young people andadults and must raise any concerns without delay.

Health & safety:

The post-holder will assist inpromoting and maintaining their own and others health, safety and security asdefined in the practice health & safety policy, the practice health &safety manual, and the practice infection control policy and publishedprocedures. This will include:

Usingpersonal security systems within the workplace according to practice guidelines

Identifying the risksinvolved in work activities and undertaking such activities in a way thatmanages those risks

Making effective use oftraining to update knowledge and skills

Using appropriate infectioncontrol procedures, maintaining work areas in a tidy and safe way and free fromhazards

Actively reporting of healthand safety hazards and infection hazards immediately when recognised

Keepingown work areas and general / patient areas generally clean, assisting in themaintenance of general standards of cleanliness consistent with the scope ofthe job holders role

Undertakingperiodic infection control training ( as relevant)

Equality and diversity:

The post-holder will supportthe equality, diversity and rights of patients, carers and colleagues, toinclude:

Actingin a way that recognizes the importance of peoples rights, interpreting themin a way that is consistent with practice procedures and policies, and currentlegislation

Respecting the privacy,dignity, needs and beliefs of patients, carers and colleagues

Behaving in a manner whichis welcoming to and of the individual, is non-judgmental and respects theircircumstances, feelings priorities and rights.

The post-holder willparticipate in any training programme implemented by the Brunel Health Group aspart of this employment, such training to include:

Participation in an annualindividual performance review, including taking responsibility for maintaininga record of own personal and/or professional development

Taking responsibility forown development, learning and performance and demonstrating skills andactivities to others who are undertaking similar work.

Quality:

The post-holder will strive tomaintain quality within the practice, and will:

Alert other team members toissues of quality and risk

Assess own performance andtake accountability for own actions, either directly or under supervision

Contribute to theeffectiveness of the team by reflecting on own and team activities and makingsuggestions on ways to improve and enhance the teams performance

Work effectively withindividuals in other agencies to meet patients needs

Effectively manage own time,workload and resources.

Communication:

The post-holder shouldrecognize the importance of effective communication within the team and willstrive to:

Communicate effectively withother team members across Brunel Health Group

Communicate effectively withpatients and carers

Recognize peoples needs foralternative methods of communication and respond accordingly.

Contribution to theimplementation of services:

The post-holder will:

Apply Brunel Health Group policies,standards and guidance

Discuss with other membersof the team how the policies, standards and guidelines will affect own work

Participate in audit whereappropriate.

This job description isindicative of the range of responsibilities of the post. It is not intended tobe an exhaustive list of duties and the post holder may undertake other dutiesnot specified within the job description but within the general scope of thepost as determined by Brunel Health Group.

Person Specification

Personal Skills and Competencies

• Excellent interpersonal and communication skills (including listening).
• Ability to self-motivate, and work on own initiative.
• Excellent organisational skills and prioritise workload and be able to work under pressure.
• Ability to work in a multidisciplinary environment, to work collaboratively within a team and able to work independently, using own initiative.
• Excellent attention to detail and demonstrate ability to reliably check, record data and identify anomalies, and be able to self-check completed work.
• Ability to establish good working relationships with partners (both clinical and non clinical).
• Establish and maintain accurate and robust data recording and reporting.
• Working knowledge of Microsoft Office packages e.g. Word, Excel, Powerpoint and Outlook.
• Possess a full driving licence and have access to a car for work purposes and being able to travel around the locality to deliver the service.
• Demonstrate willingness to contribute to effective delivery of an efficient and effective service.
• Possess determination, perseverance and resilience.
• Demonstrate willingness to be flexible and to work in other areas throughout BHG and when required in accordance with operational service needs.
• Has the ability to handle a rapidly changing and ambiguous environment (managing frequent interruptions and maintain concentration).

Experience

• Demonstrates knowledge of policies, practices and procedures e.g. NHS national policies, standards, requirements and directions that relate to patient care;
• Extensive knowledge of Microsoft Office
• Extensive administration and clerical support experience
• Knowledge of developing and managing data and databases
• Knowledge of manipulating data to provide reports and presentations
• A working awareness and knowledge of Clinical Governance and Risk Management and Safeguarding;
• Preparation and development of presentations including powerpoint

Qualifications

• Good standard of general education to include GCSE Maths and English or equivalent
• Evidence of continuing professional development.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.