Clinical Data & Care Coordination Lead

The Methodist Church in Britain; England; On-site; GBP 32,000 - 42,000; Full time

Job summary

Manor View Practice invites a lead to manage clinical searches, recalls, data tracking and clinical programme administration across multiple sites. This hands-on, non-clinical role requires strong EMIS Web searching skills and primary care experience, while clinical decisions remain with authorised clinicians.

The post coordinates day-to-day delivery of QOF, enhanced services and safeguarding administration, working with the Patient Care Team to support quality improvement and contract

Qualifications

• Experience in GP practice or comparable primary care setting.
• Experience with clinical searches, recalls or healthcare data administration.

Responsibilities

• Run routine and complex EMIS Web searches to identify patients for review, recalls or other activity.
• Maintain search definitions, trackers, worklists and documentation.
• Produce accurate data extracts and summaries, escalating unusual results or concerns.
• Prepare worklists and track activity for QOF, DES, LES, ECF and other programmes.
• Coordinate invitations, appointments, reminders and follow‑ups with the Patient Care Team.
• Gather activity evidence and keep progress trackers for performance reporting.
• Coordinate recall programmes and track non‑responders and outstanding appointments.
• Maintain safeguarding registers and escalate concerns to designated safeguarding GP.
• Maintain palliative care registers and MDT information.
• Support research and group clinic administration when practice participates in studies.

Skills

EMIS Web

Excel

Attention to detail

Communication

Data protection

Project coordination

Tools

Accrx

Abtrace

Reporting dashboards

Job description

Manor View Practice, a teaching practice run by five GP partners across four sites, is recruiting a lead to run clinical searches, recalls, data tracking and clinical programme administration. The post coordinates day-to-day delivery of QOF, enhanced services, safeguarding and palliative care administration alongside the Patient Care Team. It is a hands‑on, non‑clinical role, with clinical decisions remaining with authorised clinicians. Strong EMIS Web searching and primary care experience decide fit.

What the job involves

• Run routine and complex EMIS Web searches to identify patients for review, monitoring, recall or other agreed activity
• Complete authorised ad hoc searches, prioritised through the Contracts & Performance Manager
• Maintain search definitions, trackers, worklists and documentation, and flag coding and register anomalies
• Produce accurate data extracts and summaries, escalating unexpected results or clinical concerns
• Prepare worklists and track activity for QOF, DES, LES, ECF and other commissioned programmes
• Coordinate invitations, appointments, reminders and follow‑up with the Patient Care Team and clinical teams
• Gather activity evidence and keep progress trackers for performance reporting and contract submissions
• Coordinate LTC and other agreed recall programmes, tracking non‑responders and outstanding appointments
• Maintain safeguarding administrative registers, prepare meeting papers and escalating concerns to the designated safeguarding GP, without making clinical risk assessments
• Maintain palliative care registers and prepare Gold Standards Framework and MDT information, tracking follow‑up actions
• Support research and group clinic administration where the practice takes part in approved studies
• Act as operational point of contact for the Patient Care Team, cover critical processes, and maintain operational updates and written procedures

What’s required

Experience

• Experience in GP practice or a comparable primary care setting
• Experience with clinical searches, recalls or healthcare data administration

Skills & knowledge

• Strong EMIS Web skills, including undertaking clinical searches
• Confident Excel skills and accurate spreadsheet management
• Managing competing deadlines and coordinating work with colleagues
• High attention to detail and reliable follow‑through
• Clear telephone and written communication
• Understanding of confidentiality, data protection and escalation to clinicians

Nice to have

• Experience supporting QOF, enhanced services or ECF
• Experience in safeguarding, palliative care or MDT administration
• Complex EMIS search design
• Accurx, Abtrace and reporting dashboards
• Experience guiding or training colleagues
• Research recruitment or group clinic administration experience