Clinic Receptionist - Flexible Hours & Training

The Methodist Church in Britain; West Rainton; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Training and development

Social events

Staff wellbeing

Job summary

Cumbria Health seeks a bank receptionist at Glenridding Health Centre to cover as-needed with no fixed term. You will greet patients, book appointments, handle confidential records, and liaise with clinicians.

The role requires exact data handling, strong communication, and teamwork in a small office environment. Prior reception and customer-facing experience are essential, and visa sponsorship is not available.

Qualifications

• 5 GCSEs including English and maths
• Proficient in MS Office
• Evidence of continuing professional development

Responsibilities

• Greet patients and visitors as first point of contact
• Answer calls and book appointments
• Process confidential patient information and pass to clinicians
• Monitor waiting area and alert staff if symptoms worsen
• Process incoming mail and scan letters onto the computer system
• Update records on the clinical system
• General administration and data entry duties
• Liaise with multi-disciplinary teams and external agencies
• Maintain a clean, safe and professional environment

Skills

Reception experience

Customer-facing

MS Office

Organisational skills

Data entry

Confidentiality

Communication skills

Team player

Willingness to train

Attention to detail

Education

5 GCSEs including English & maths

Tools

EMIS system

Job description

Cumbria Health seeks a bank receptionist at Glenridding Health Centre to cover as-needed with no fixed term. You will greet patients, book appointments, handle confidential records, and liaise with clinicians.

The role requires exact data handling, strong communication, and teamwork in a small office environment. Prior reception and customer-facing experience are essential, and visa sponsorship is not available.