NHS Outpatient Booking Clerk — Flexible Hours

Uhmb; Kendal; A distancia; GBP 23.000 - 28.000; Jornada completa

Descripción de la vacante

University Hospitals of Morecambe Bay NHS Foundation Trust is seeking a courteous NHS Admin/Clerical assistant at Westmorland General Hospital, Kendal, to join the Outpatient Booking Team. The role involves handling patient calls, arranging appointments and maintaining confidential records.

You will be part of a friendly, established team with full training provided; the post is Band 2, permanent, 37.5 hours per week, and offers a competitive salary with pro rata terms.

Formación

• GCSE or equivalent including Maths and English.
• Keyboard skills and basic computer literacy.
• Customer care experience desirable but not essential.

Responsabilidades

• Answer calls from patients, GPs and staff and arrange outpatient bookings.
• Mutually agree appointment dates and times with patients for clinician visits.
• Maintain confidentiality and provide good customer service in a busy environment.

Conocimientos

NHS knowledge

Effective communicator

Confidentiality

Educación

GCSE Maths & English

Keyboard skills

Customer care

Herramientas

NHS Patient Administration systems

Descripción del empleo

University Hospitals of Morecambe Bay NHS Foundation Trust is seeking a courteous NHS Admin/Clerical assistant at Westmorland General Hospital, Kendal, to join the Outpatient Booking Team. The role involves handling patient calls, arranging appointments and maintaining confidential records.

You will be part of a friendly, established team with full training provided; the post is Band 2, permanent, 37.5 hours per week, and offers a competitive salary with pro rata terms.