Medical Practice Receptionist – Part-Time, Flexible Hours

The Methodist Church in Britain; Cartmel Fell; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Flexible hours and sites

Training and social events

Staff wellbeing

Positive work environment

Job summary

The Windermere & Bowness Medical Practice is seeking a friendly receptionist to be the first contact for patients in person and by phone. You will book appointments, handle confidential information, and support clinicians while maintaining a tidy reception area.

This part-time role covers three days (Tuesday, Thursday and Friday, total 23.5 hours). Previous NHS experience is helpful, and training will be provided to support patient care and data security.

Qualifications

• GCSE English and Maths at grade 4 or above, or equivalent.
• Excellent oral and written communication and telephone manner.
• Intermediate computer skills.
• Ability to work with accuracy and deadlines.
• Maintaining confidentiality.

Responsibilities

• Be the first point of contact for patients in person and by phone.
• Make appointments and contact patients with appointment times.
• Process confidential patient information for clinicians.
• Monitor waiting patients and alert staff if symptoms worsen.
• Open and secure premises; manage alarms and heating.
• Take calls, divert, and log messages at start of day.
• Scan patient data into electronic records and handle paper records.
• Sort mail and deliveries and process outgoing mail.
• Report equipment issues to the Practice Manager.
• Work autonomously and manage own workload.

Skills

Computer skills

Communication skills

Organisational skills

Time management

Confidentiality

Work under pressure

Team player

Education

GCSE English & Maths

ECDL or equivalent

NVQ Business Administration

Job description

The Windermere & Bowness Medical Practice is seeking a friendly receptionist to be the first contact for patients in person and by phone. You will book appointments, handle confidential information, and support clinicians while maintaining a tidy reception area.

This part-time role covers three days (Tuesday, Thursday and Friday, total 23.5 hours). Previous NHS experience is helpful, and training will be provided to support patient care and data security.