Front Desk & Admin Assistant — Part-Time, Flexible Hours

The Methodist Church in Britain; Glasgow; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Flexible hours

Training & development

Social events

Staff wellbeing focus

Job summary

Cumbria Health's Central Lakes Medical Group is seeking a receptionist and administrator to join the front desk at Ambleside Health Centre with occasional cover at other CLMG sites. This part-time role (24.5 hours) involves greeting patients, managing appointments and calls, and supporting clinical staff with confidential records.

Training will be provided for those new to reception; visa sponsorship is not available. Flexible hours and a friendly team environment are highlighted in the posting.

Qualifications

• GCSE English and Maths or equivalent.

Responsibilities

• First point of contact for patients arriving at the health centre.
• Arranging patient appointments and updating patients on changes.
• Taking and making calls; handling high call traffic and messages.
• Passing confidential patient information to clinicians.
• Watching patients waiting to be seen and alerting staff if needed.
• Alerting emergency services in an emergency when required.
• Scanning patient data into electronic records and filing.
• Carrying out equipment checks and reporting issues.
• Sorting mail, processing outgoing mail and deliveries.
• Opening and closing premises and checking the phone system.
• General administration and data entry; supporting workflow.
• Liaising with multi-disciplinary teams; covering CLMG sites occasionally.

Skills

IT skills

Oral communication

Telephone manners

Organisation

Time management

Accuracy under pressure

Education

GCSE English and Maths

Job description

Cumbria Health's Central Lakes Medical Group is seeking a receptionist and administrator to join the front desk at Ambleside Health Centre with occasional cover at other CLMG sites. This part-time role (24.5 hours) involves greeting patients, managing appointments and calls, and supporting clinical staff with confidential records.

Training will be provided for those new to reception; visa sponsorship is not available. Flexible hours and a friendly team environment are highlighted in the posting.