Multisite Clinic Coordinator – Occupational Health

People First; Birmingham; On-site; GBP 22,000 - 27,000; Full time

Benefits offered by this job

Competitive salary

Contributory pension up to 6%

Life assurance

25 days annual leave + bank holidays

Birthday day off

Discounted gym membership

Health cashback plan

Job summary

Health Partners in Solihull is seeking a Clinic Administrator to manage daily clinic operations, provide admin support to clinicians, and ensure high standards of customer service. This role involves travel between Birmingham clinics and maintaining smooth service across locations.

You will handle bookings, referrals, and patient administration, while ensuring data accuracy, confidentiality, and governance. A full UK driving licence and flexibility to travel are essential.

Qualifications

• Proven track record in administrative or clinical settings.
• Excellent organisational and time management skills.
• Strong written and verbal communication abilities.
• Proficiency with databases, Microsoft Office, and electronic records systems.
• Full UK driving licence and willingness to travel between clinics.

Responsibilities

• Oversee daily clinic operations ensuring smooth service delivery.
• Provide admin support to clinicians and manage appointments.
• Deliver first-class customer service to patients and clients.
• Triage inquiries via phone and email and liaise with teams.
• Maintain data entry, scanning, and confidentiality as per policies.
• Monitor stock levels and coordinate supplies for clinics.
• Assist audits and quality assurance, with cross-site travel.
• Cover reception and support continuity of service across locations.

Skills

Organisational skills

Time management

Communication skills

Customer service

Driving licence

Tools

Microsoft Office

Electronic records systems

Databases

Job description

Health Partners in Solihull is seeking a Clinic Administrator to manage daily clinic operations, provide admin support to clinicians, and ensure high standards of customer service. This role involves travel between Birmingham clinics and maintaining smooth service across locations.

You will handle bookings, referrals, and patient administration, while ensuring data accuracy, confidentiality, and governance. A full UK driving licence and flexibility to travel are essential.