Patient Admin Coordinator – Private Healthcare (Birmingham)

Circle Health Group; Birmingham; On-site; GBP 16,000 - 27,000; Full time

Benefits offered by this job

25 days holiday + bank holidays (up to

Job summary

Circle Health Group is seeking a Patient Administrator at The Priory Hospital in Birmingham to support the patient journey and manage everyday administrative tasks. This full-time position requires 37.5 hours per week with a flexible shift pattern and a salary up to £27,372 per year, depending on experience, training and qualifications.

You will handle bookings, queries, mail, and health and safety compliance while maintaining high standards of professionalism and patient care.

Qualifications

• Maths and English GCSE at grades A-C or equivalent.
• Proficient using a PC, including common software and systems.
• Basic financial awareness relevant to administration tasks.
• Previous administration experience in a private healthcare environment is beneficial.

Responsibilities

• Contribute to the smooth running of the patient administrative process throughout the patient journey.
• Follow Circle Health Group best practice process maps to provide a professional service to patients, visitors, consultants and staff.
• Deal with patient queries efficiently and professionally.
• Manage all incoming and outgoing mail.
• Approve electronic bookings and update bookings received by email.
• Maintain knowledge of Health and Safety at Work Act and ensure appropriate measures are taken.
• Complete mandatory training as required.

Skills

Maths & English GCSE A-C

PC proficiency

Basic financial awareness

Private healthcare administration

Tools

Booking systems

Job description

Circle Health Group is seeking a Patient Administrator at The Priory Hospital in Birmingham to support the patient journey and manage everyday administrative tasks. This full-time position requires 37.5 hours per week with a flexible shift pattern and a salary up to £27,372 per year, depending on experience, training and qualifications.

You will handle bookings, queries, mail, and health and safety compliance while maintaining high standards of professionalism and patient care.