Dental Clinic Admin & Patient Care Coordinator

Bhamcommunity; Stourbridge; On-site; GBP 26,000 - 27,000; Full time

Job summary

Birmingham Community Healthcare NHS Trust is inviting applications for a Patient Services Administrator to provide comprehensive administrative support in Community Dental Clinics. The role covers appointment bookings, letters, queries, and coordination of outpatient clinics, with flexibility to cover multiple locations.

Based in Stourbridge area, you will be the first point of contact, handling a range of clerical duties and working with a wide network of professionals to ensure smooth service

Qualifications

• GCSE/CSE level C or equivalent in Mathematics and English or equivalent administrative experience
• RSA 2 or equivalent experience in typing or word processing
• Level 3 NVQ in Business Administration or equivalent administrative experience

Responsibilities

• Be the first point of contact for Dental clinics mainly based in the Dudley area but also across the Black Country.
• To work flexibly within the dental team providing high quality dental care for a wide spectrum of patients.
• Carry out clerical and administrative duties to ensure the efficient operation of the dental service and manage own workload.

Skills

Excellent communication

Organisational skills

Keyboard skills

Teamwork

Initiative

Prioritise workload

Work under pressure

Education

GCSE Maths & English

RSA 2 typing/word processing

Level 3 NVQ in Business Administration

Tools

Outlook

Microsoft Office

Excel

Job description

Birmingham Community Healthcare NHS Trust is inviting applications for a Patient Services Administrator to provide comprehensive administrative support in Community Dental Clinics. The role covers appointment bookings, letters, queries, and coordination of outpatient clinics, with flexibility to cover multiple locations.

Based in Stourbridge area, you will be the first point of contact, handling a range of clerical duties and working with a wide network of professionals to ensure smooth service