Clinic Data & Patient Services Coordinator

New Medical Systems Ltd; Worcester; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Bonus up to 5%

Annual leave 200 hours

Company pension

Free eye tests

Glasses discount

Wellbeing counselling

CPD support

Free parking

Job summary

Newmedica is seeking a Patient Administrator in Worcester to ensure clinics are fully utilised, manage patient data accuracy, and handle patient and clinic communications. You will liaise with GP surgeries, clinics and patients while supporting in booking appointments and maintaining governance standards.

Ideal candidates will have strong administrative skills, experience with electronic patient records, and a customer-focused approach to answering telephone inquiries.

Qualifications

• Booking clinics and managing patient data accuracy.
• Liaising with GPs, clinics and patients.
• Customer service for telephone queries.

Responsibilities

• Book patient appointments and ensure clinics are fully utilized per specialty.
• Make reminder calls and complete pre-screening questionnaires.
• Send clinic correspondence to patients, optometrists and GPs and update the Electronic Patient Record.
• Use PowerBI reports to support daily tasks.
• Handle clinic cancellations and route issues to the appropriate clinician.

Tools

PowerBI

Job description

Newmedica is seeking a Patient Administrator in Worcester to ensure clinics are fully utilised, manage patient data accuracy, and handle patient and clinic communications. You will liaise with GP surgeries, clinics and patients while supporting in booking appointments and maintaining governance standards.

Ideal candidates will have strong administrative skills, experience with electronic patient records, and a customer-focused approach to answering telephone inquiries.