Ophthalmology Clinic Coordinator | Patient Services

Newmedica; Abingdon; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

25 days annual leave

Salary £26,500

Company pension

Development opportunities

Eye tests & glasses discount

Cycle to work

Gift vouchers

Job summary

Newmedica in England is seeking a Patient Administrator to ensure clinics are prepared, bookings are maximised and patient data are accurately recorded across the EPR system. You will be the primary contact for patient and clinic telephone queries and support governance and efficiency improvements.

Full training is provided. The role offers 25 days leave, a £26,500 salary, a company pension, and development opportunities within a friendly multi-disciplinary team.

Qualifications

• Educated to A level standard or equivalent.
• GCSE Maths and English.
• Exceptional administrator with strong computer skills.

Responsibilities

• Set up and utilise clinic diaries and bookings.
• Book patient appointments to maximise clinic capacity.
• Make reminder calls/texts before appointments and post-op follow-ups.
• Handle clinic correspondence, print/frank letters and inform GPs.
• Be the central contact for patient and staff inquiries.
• Maintain OPERA and NOD data accurately.

Skills

Customer service

Administrative skills

Computer skills

Education

A level standard or equivalent

GCSE Maths and English

Job description

Newmedica in England is seeking a Patient Administrator to ensure clinics are prepared, bookings are maximised and patient data are accurately recorded across the EPR system. You will be the primary contact for patient and clinic telephone queries and support governance and efficiency improvements.

Full training is provided. The role offers 25 days leave, a £26,500 salary, a company pension, and development opportunities within a friendly multi-disciplinary team.