Clinic Coordinator — Patient Care & Admin Support (40h)

Specsavers; Staines-upon-Thames; Remoto; GBP 15.000 - 18.000; Tempo pieno

Vantaggi offerti da questo lavoro

Birthday day off

Staff discount

Enhanced sick pay

Enhanced family leave

WeCare support

Headspace app

Descrizione del lavoro

Specsavers in Staines is looking for a Clinic Coordinator who is organised, proactive and passionate about great customer service. No prior admin experience is required, just a commitment to delivering outstanding care for our patients and supporting the store team.

You will use IT systems, manage stock and reporting, and help maintain a welcoming environment for customers and colleagues. The role is full-time, 40 hours per week, with weekend work and benefits including a birthday day off and

Competenze

• Must be organised and proactive with excellent customer service.
• Willing to learn IT systems and use them to support patients.
• Great time management and communication at all levels.
• No prior admin experience required.

Mansioni

• Explore customer needs and offer assistance.
• Explain how to wear and care for hearing aids.
• Provide hearing aid aftercare information.
• Utilise IT systems as required.
• Make aftercare calls and run reports.
• Order stock and undertake stock checks.
• Maintain Specsavers Customer Service Standards.
• Pursue ongoing skills and product knowledge.

Conoscenze

Organisational skills

IT skills

Time management

Communication skills

Customer service

Strumenti

IT systems

Descrizione del lavoro

Specsavers in Staines is looking for a Clinic Coordinator who is organised, proactive and passionate about great customer service. No prior admin experience is required, just a commitment to delivering outstanding care for our patients and supporting the store team.

You will use IT systems, manage stock and reporting, and help maintain a welcoming environment for customers and colleagues. The role is full-time, 40 hours per week, with weekend work and benefits including a birthday day off and