Clinic Administrator – Part Time

Vets Now; Staines-upon-Thames; On-site; GBP 20,664 - 24,796; Part time

Benefits offered by this job

Annual leave

Birthday day off

Health plan

CPD allowance

CPD hours

Pension scheme

Staff discounts

Volunteer days

Death in service

Job summary

Vets Now is seeking a part-time Clinic Administrator in Staines-upon-Thames to support financial and administrative tasks at the busy clinic. The role reports to the Head Nurse and supports banking tasks, cash handling, stock ordering, and customer communications.

The position offers £15.40 per hour plus benefits and a range of staff perks including pro-rated annual leave, a birthday day off, health plan, CPD allowance and pension contributions.

Qualifications

• Experience with banking tasks and refunds.
• Able to manage petty cash and till balancing.
• Experience ordering stock for clinic and marketing materials.
• Manage clinic emails and respond to client enquiries.

Responsibilities

• Prepare weekly banking tasks including cash deposits, debt chasing and refunds to clients.
• Petty cash management and till balancing.
• Control account management and investigate banking differences with Head Nurse and Finance team.
• Stock ordering for clinic office supplies and marketing materials.
• Manage clinic emails and respond to client enquiries.

Skills

Cash handling

Bank reconciliations

Stock ordering

Email management

Customer service

Job description

Part Time Clinic Administrator

£15.40ph plus benefits

About Us

Vets Now is renowned as the UK’s leading provider of emergency pet care, offering trusted services to over 1700 veterinary practices across the country. With 60 plus dedicated out-of-hours clinics and two 24/7 pet emergency hospitals, we are committed to delivering compassionate care when pets need it most. Join our dedicated team of professionals at Vets Now Staines.

Role Overview

As the Clinic Administrator, you will report to the Head Nurse and focus on various administrative tasks to ensure the smooth running of the clinic. Tasks will include:

• Prepare and execute weekly banking tasks including cash deposits, debt chasing and preparing and administrating refunds to clients.
• Petty cash management and till balancing.
• Control account management and investigate banking differences alongside the Head Nurse and the Finance team.
• Stock ordering for clinic office supplies and marketing materials for the clinic.
• Manage clinic emails and respond to client enquiries.

Working Pattern

Every Monday from 09:00 to 14:00

Why Join Us?

• 7 weeks pro rata annual leave
• Your birthday as a paid day off
• Cash Health Plan provided by Simply Health
• Vets Now For You – reward gateway giving discounts and cashback with 100’s of retailers
• £780 CPD allowance pro-rata
• 10 hours paid CPD hours annually pro-rata
• Family-friendly policies including sick, maternity, paternity and adoption pay schemes
• UK Standard Pension contributions – 5% Employee/3% Employer
• Up to 50% discounted staff pet care
• Paid volunteering days
• Death in service of two times annual salary

We welcome applications from candidates of all backgrounds, including those from diverse and minority groups. As a Disability Confident Employer, we encourage candidates with disabilities and health conditions to apply and are committed to providing reasonable adjustments throughout the recruitment process.