Clinic Admin & Reception Officer – Flexible Working

NHS; England; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Flexible working

Job summary

North Cheshire and Mersey NHS Foundation Trust is seeking a Clerical Officer to be the front-facing helper at Orford Jubilee Hub. You will deliver administrative and clerical support to community clinics and health professionals, handle patient enquiries, and provide relief cover at other locations as required.

The role is full-time, Monday to Friday, 8:30-4:30, with flexible working considered. You will be part of a busy team supporting phlebotomy clinics and patient services across Warrington.

Qualifications

• Experience of Microsoft Word and other Microsoft packages.
• Motivated and able to work as part of a team.
• Ability to work on own initiative.
• Good organiser of self and workload.
• Experience of dealing with sensitive information.

Responsibilities

• Provide administrative and clerical support to community clinics and health professionals.
• Provide a customer-focused service to clinic users.
• Relief cover at other locations as requested.
• Act as first point of contact for client enquiries (phone and in-person).
• Maintain reception area and patient booking system.
• Handle mail, deliveries, and stock levels.
• Support with school health immunisation programme as needed.

Skills

MS Word

Team player

Initiative

Organisation

Confidentiality

Education

GCSEs incl Maths & English

RSA Typing Level II

ECDL/IT knowledge

NVQ 2 in Business Admin or Customer Care

Job description

North Cheshire and Mersey NHS Foundation Trust is seeking a Clerical Officer to be the front-facing helper at Orford Jubilee Hub. You will deliver administrative and clerical support to community clinics and health professionals, handle patient enquiries, and provide relief cover at other locations as required.

The role is full-time, Monday to Friday, 8:30-4:30, with flexible working considered. You will be part of a busy team supporting phlebotomy clinics and patient services across Warrington.