Client Support Specialist - Financial Services

Servaada - a Wipro Company; Salisbury; On-site; GBP 20,000 - 25,000; Full time

Benefits offered by this job

Competitive salary

Generous benefits package

Training and development opportunities

Job summary

A financial services provider in Salisbury seeks a Customer Service Executive for a 12-month fixed-term contract. You will be responsible for processing requests from financial advisers and managing customer inquiries. The position requires excellent customer service experience and communication skills. Full training will be provided, making it an excellent opportunity to grow within a supportive team. Competitive salary and generous benefits await the right candidate.

Qualifications

• Experience in providing great customer service is essential.
• Understanding of Consumer Duty Principles is a plus.
• Highly organized with effective time-management skills.

Responsibilities

• Process requests from Advisers in a timely manner.
• Make outbound calls to manage inquiries.
• Provide support and manage queries through to resolution.

Skills

Customer service experience

Communication skills

Organizational skills

Time-management skills

Microsoft Office proficiency

Teamwork

Job description

A financial services provider in Salisbury seeks a Customer Service Executive for a 12-month fixed-term contract. You will be responsible for processing requests from financial advisers and managing customer inquiries. The position requires excellent customer service experience and communication skills. Full training will be provided, making it an excellent opportunity to grow within a supportive team. Competitive salary and generous benefits await the right candidate.