FinServ Remediation Specialist - 12-Month Contract

Servaada - a Wipro Company; Bath; On-site; GBP 25,000 - 35,000; Full time

Job summary

A financial services firm in Bath is seeking a Remediation Administrator under a fixed-term contract. The role involves processing customer instructions, supporting Financial Adviser firms, and maintaining exceptional service standards. Candidates should have strong communication skills, attention to detail, and technical understanding of investment products. A positive attitude, empathy, and the ability to manage multiple inquiries are essential. This position offers a great opportunity to gain experience within a dynamic team.

Qualifications

• Technical understanding of investments and investment products.
• Excellent interpersonal and communication skills.
• Ability to process data efficiently.

Responsibilities

• Process high volumes of customer instructions accurately.
• Support queries from Financial Adviser firms.
• Build strong relationships with clients.

Skills

Excellent Communication Skills

Empathy

Problem-Solving Skills

Attention to Detail

Time Management

Conflict Resolution

Professionalism

Education

Industry recognised qualifications

Tools

Microsoft Office

Excel

Job description

A financial services firm in Bath is seeking a Remediation Administrator under a fixed-term contract. The role involves processing customer instructions, supporting Financial Adviser firms, and maintaining exceptional service standards. Candidates should have strong communication skills, attention to detail, and technical understanding of investment products. A positive attitude, empathy, and the ability to manage multiple inquiries are essential. This position offers a great opportunity to gain experience within a dynamic team.