Client Services & Operations Specialist

FNZ (UK) Ltd; Salisbury; Hybrid; GBP 32,000 - 42,000; Full time

Job summary

FNZ (UK) Ltd in Salisbury seeks a Service Executive to handle core processing across various operational functions for corporate and retail clients. The role emphasizes accuracy, compliance, and KPI achievement in a high-quality processing environment.

Responsibilities include daily task completion, risk reporting, and supporting continuous improvement initiatives within the Operational Transformation Programme. Strong Excel and client service experience are essential for success.

Qualifications

• A degree or equivalent in a finance, business or numerate discipline.
• Experience in client services and in a wealth management/platform setting.
• Strong Excel data analysis skills and attention to accuracy.

Responsibilities

• Ensure daily processing is accurate and meets quality standards.
• Deliver KPI/KRI targets and support service delivery to corporate/retail clients.
• Support Operational Transformation and risk/controls reporting.
• Maintain compliance with controls and governance, and provide timely evidence.

Skills

Excel for data analysis

Client services experience

Interpersonal communication

Quality processing

Education

Finance/business/numerate degree

Tools

Excel

Job description

FNZ (UK) Ltd in Salisbury seeks a Service Executive to handle core processing across various operational functions for corporate and retail clients. The role emphasizes accuracy, compliance, and KPI achievement in a high-quality processing environment.

Responsibilities include daily task completion, risk reporting, and supporting continuous improvement initiatives within the Operational Transformation Programme. Strong Excel and client service experience are essential for success.