Client Support Administrator

TN United Kingdom; Brighton; Hybrid; GBP 25,000 - 26,000; Full time

Job summary

An established industry player in Brighton is seeking a Client Support Administrator to enhance their customer service solutions. This role involves providing exceptional administrative support, managing client queries, and ensuring data accuracy. With a hybrid working model, the organization promotes work-life balance and offers opportunities for career progression. Join a positive and collaborative culture that values training and development, making it a perfect fit for those eager to grow in the insurance sector.

Benefits

Hybrid working model

Opportunities for career progression

Comprehensive training and development

Positive company culture

Qualifications

• Proficiency in administrative tasks and customer service.
• Strong understanding of the insurance industry.

Responsibilities

• Provide top-notch administrative support to the team.
• Handle client queries effectively and professionally.

Skills

Administrative tasks

Customer service

Communication skills

Interpersonal skills

Organisational skills

Multitasking abilities

Tools

MS Office

Customer service software

Job description

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Our client is a medium-sized organisation based in central Brighton. With a strong commitment to excellence, they have a steady reputation for providing top-tier customer service solutions.

Job Description

• Provide top-notch administrative support to the team
• Handle client queries effectively and professionally
• Maintain client records and ensure data accuracy
• Facilitate smooth communication between clients and the team
• Assist in managing insurance claims and applications
• Adhere to company policies and insurance regulations
• Collaborate with team members to improve customer service experience
• Participate in training and development initiatives

The Successful Applicant

A successful Client Support Administrator should have:

• Proficiency in administrative tasks and customer service
• Strong understanding of the insurance industry
• Excellent communication and interpersonal skills
• Proficiency in using MS Office and customer service software
• Strong organisational and multitasking abilities

What's on Offer

• A competitive salary range from £25,000 to £26,000
• Hybrid working model for work-life balance
• Opportunities for career progression
• A positive and collaborative company culture
• Comprehensive training and development opportunities

If you believe you are the perfect fit for this exciting Client Support Administrator role in Brighton, don't hesitate to apply today!