Customer Support Administrator

TN United Kingdom; Aldershot; On-site; GBP 23,000 - 28,000; Full time

Job summary

Join a dynamic community as a Customer Support Administrator, where your career takes center stage. This role offers the opportunity to thrive in a fast-paced environment, supporting a close-knit team dedicated to maximizing sales and enhancing customer experiences. With a competitive salary and a strong emphasis on work-life balance, you'll enjoy a Monday to Friday schedule, along with a supportive culture that encourages personal growth. If you're ready to make a meaningful impact and be part of a loyal and friendly team, this is the perfect opportunity for you.

Benefits

Company pension

23 days of holidays plus bank holidays

Day off for your birthday

Perkbox membership

Profit share bonus

Qualifications

• Proven ability to engage customers and build relationships.
• Strong multitasking abilities in a fast-paced environment.

Responsibilities

• Support all areas of the business to maximize sales.
• Provide exceptional customer support and manage ecommerce sales.

Skills

Excellent written communication

Excellent verbal communication

Team collaboration

Technical skills in MS Office

Attention to detail

Tools

CRM systems

Job description

Customer Support Administrator

Our client is not just a workplace; they're a community that values and supports its team members. Join them on a journey where your career takes centre stage. They are looking for talented and competitive Administrative Assistants who thrive in a fast-paced environment as part of a close-knit team in a high-growth area of the business. You will support all areas of the wider business to enable the team to maximise sales, improve the customer experience, manage all aspects of ecommerce sales, and provide exceptional customer support.

What You'll Experience with Them:

• Competitive Salary: Ranging from £23,000 to £28,000 per annum, based on experience.
• Work-Life Balance: Monday to Friday schedule, supporting your personal and professional life.
• Benefits: Company pension, 23 days of holidays plus bank holidays, a day off for your birthday, Perkbox membership, and a profit share bonus.
• Growth Opportunities: Ongoing personal development and training to help you excel.
• Impactful Role: Represent the company and deliver outstanding service to customers.
• Supportive Team: Join a hardworking, loyal, friendly, and fun team that encourages growth and expertise.

What They Expect from You:

• Customer Engagement: Excellent written and verbal communication skills to promote and sell products, understand customer needs, and build relationships.
• Team Spirit: Ability to work collaboratively, take initiative, follow instructions, and adhere to processes.
• Technical Skills: Proficiency in MS Office; familiarity with CRM practices is a plus. Ability to multitask effectively.
• Attention to Detail: Accuracy and precision, especially when handling numerical data.

Why Choose Our Client:

• Competitive Benefits: Strong benefits package and emphasis on work-life balance.
• Shared Purpose: Dedication to teamwork and achieving common goals.
• Positive Culture: Join a loyal, friendly, and supportive team committed to personal growth.

If you're ready to advance your career, apply through their recruitment portal and join a workplace that values your contributions and supports your development.

Join them as they shape the future together!