Client Support Administrator

Michael Page (UK); Brighton; Hybrid; GBP 25,000 - 26,000; Full time

Job summary

An established industry player in Brighton is seeking a dedicated Client Support Administrator to join their team. This role involves providing exceptional administrative support, managing client queries, and ensuring data accuracy while adhering to company policies. The ideal candidate will possess strong customer service knowledge and excellent communication skills. With a commitment to employee development and a positive work culture, this innovative company offers a hybrid working model, competitive salary, and opportunities for career progression. If you are passionate about delivering top-tier customer service, this is the perfect opportunity for you.

Benefits

Hybrid working model

Career progression opportunities

Positive company culture

Comprehensive training and development

Qualifications

• Proficiency in administrative tasks and strong customer service skills.
• Excellent communication and interpersonal skills are essential.

Responsibilities

• Provide administrative support and handle client queries professionally.
• Maintain client records and ensure data accuracy.

Skills

Customer Service Knowledge

Administrative Tasks

Communication Skills

Interpersonal Skills

Organisational Skills

Multitasking Abilities

Tools

MS Office

Customer Service Software

Job description

• Hybrid working available
• Strong Customer Service knowledge

About Our Client

Our client is a medium-sized organisation based in central Brighton. With a strong commitment to excellence, they have a steady reputation for providing top-tier customer service solutions.

Job Description

• Provide top-notch administrative support to the team
• Handle client queries effectively and professionally
• Maintain client records and ensure data accuracy
• Facilitate smooth communication between clients and the team
• Assist in managing insurance claims and applications
• Adhere to company policies and insurance regulations
• Collaborate with team members to improve customer service experience
• Participate in training and development initiatives

The Successful Applicant

A successful Client Support Administrator should have:

• Proficiency in administrative tasks and customer service
• Strong understanding of the insurance industry
• Excellent communication and interpersonal skills
• Proficiency in using MS Office and customer service software
• Strong organisational and multitasking abilities

What's on Offer

• A competitive salary range from £25,000 to £26,000
• Hybrid working model for work-life balance
• Opportunities for career progression
• A positive and collaborative company culture
• Comprehensive training and development opportunities

If you believe you are the perfect fit for this exciting Client Support Administrator role in Brighton, don't hesitate to apply today!