Client Success & Sales Operations Specialist

Corsair; Wokingham; Presencial; GBP 28 000 - 36 000; Tempo integral

Resumo da oferta

Corsair is seeking a capable Sales Operations / Customer Support professional in the UK to manage first-line support for B2B customers and ensure accurate order processing and CRM maintenance. The role stresses collaboration with sales, logistics and management teams.

The ideal candidate will handle multiple orders, provide detailed weekly reporting, and uphold Corsair’s service standards in a fast-paced environment.

Qualificações

• 2+ years in Sales Operations or Customer Support.
• Proficient in Excel (pivot tables & formulas).
• Strong written and verbal communication.
• Excellent organization and multitasking across accounts.
• Proactive in identifying process improvements.
• Experience with CRM and order processing.

Responsabilidades

• Act as the first point of contact for B2B customers with operational queries or problems and ensure quality pre- and post-sales service.
• Process multiple orders with attention to detail using the EDI ordering system.
• Ensure orders, shipments and deliveries meet delivery expectations and company guidelines.
• Maintain accurate customer records in the CRM database.
• Provide weekly reports to management and sales team.
• Establish and maintain effective cross-department relationships.
• Communicate effectively with stakeholders at all levels of the organization.
• Maintain professional relationships that reflect Corsair’s core values.

Conhecimentos

Sales operations experience

Excel proficiency

Communication skills

Multitasking

Project management

Data management

Attention to detail

CRM experience

Ferramentas

CRM system

MS Office

Descrição da oferta de emprego

Corsair is seeking a capable Sales Operations / Customer Support professional in the UK to manage first-line support for B2B customers and ensure accurate order processing and CRM maintenance. The role stresses collaboration with sales, logistics and management teams.

The ideal candidate will handle multiple orders, provide detailed weekly reporting, and uphold Corsair’s service standards in a fast-paced environment.