Client Success Coordinator

Buzz Media Marketing ltd; Borough of Pendle; On-site; GBP 26,000 - 38,000; Full time

Job summary

Buzz Media Marketing ltd is seeking a Client Relations Coordinator to be the primary point of contact for our clients. You will manage communications, address inquiries, and help deliver solutions that meet client needs.

The role requires strong communication, organisational skills, and the ability to juggle multiple accounts while collaborating with internal teams. Familiarity with CRM software and Microsoft Office is beneficial.

Qualifications

• Experience in customer service or client-facing roles.
• Strong written and verbal communication skills.
• Ability to manage multiple client accounts.
• Proficient with CRM software and Microsoft Office.
• Excellent organisational and problem-solving abilities.

Responsibilities

• Manage client communications to ensure timely responses.
• Resolve inquiries promptly and accurately.
• Build long-term relationships with clients.
• Coordinate with internal teams to deliver effective solutions.
• Maintain high levels of client satisfaction.

Skills

Communication skills

Organisational skills

Problem-solving

Multitasking

Verbal communication

Tools

CRM software

Microsoft Office

Job description

Buzz Media Marketing ltd is seeking a Client Relations Coordinator to be the primary point of contact for our clients. You will manage communications, address inquiries, and help deliver solutions that meet client needs.

The role requires strong communication, organisational skills, and the ability to juggle multiple accounts while collaborating with internal teams. Familiarity with CRM software and Microsoft Office is beneficial.